Hotels Near McLean County Museum of History in Bloomington

Good hotel and no issues

We selected this hotel when we decided to change our route home after a long trip. And we’re glad we did! We were greeted by Sephrine at the desk and warmly welcomed. She made us feel so at home. She even arranged for us to be close to the laundry room that we needed. Awesome customer service! Our room was very clean and comfortable. We couldn’t have asked for better accommodations. We highly recommend this hotel if you are traveling in the Bloomington, Illinois area.

that's right, whether it be the recent landscaping the hotel is doing or the new flooring and seating in the breakfast area not long ago, this modern looking jewel on Bloomington's West side takes pride in its appearance and cleanliness. the team is friendly and care about guest comfort and safety. what's more, imagine walking into your room and a personalized welcome message on the [what seems to be 50-inch class] television awaits you - ala Waldorf Astoria. it's obvious ownership at this jewel care about innovation and the guest experience as a whole. beds are the best, goes without saying, thanks for keeping them rotated and fresh. thank you!!

Positives: Front desk check in staff, Eric, honored his words and acted consistently on what he said the requirements vs what he actually did to provide smooth and fast check-in. Good to have a small token of welcome gift. He practiced active listening and also was responsive when I raised issues on room cleanliness by cleaning and solving the issues. - this hotel does super well is it cleans all corners including hidden areas behind the toilet, which was hard to clean, and they did a good job on that. - All surface cleaned. - Clean bed and towels - Easy parking - Quite - Common areas were very clean including hallways and check in counter. - The hotel has many restaurants nearby and 10 minutes to Indiana University - Decent breakfast Negatives: - Hairs found on the bathroom floors, base of the nightstand - a white cloth string found on the ground next to the iron board inside the closet floor. Could have vacuum better. Other: - Odd that hidden spots were well cleaned and missed the obvious spots. - Hot water temperature is considered fine for most people, but for me, it would be great to be even hotter/higher in temperature. Bathroom cleanliness failed in obvious spots, but hidden spots were well cleaned, so that cancels out, especially the hotel staff made efforts to clean and solved it right away. Good service attitude. Meets expectations. Had the room was well cleaned when I first arrived the room, this hotel would have earned a 4 out of 5 or even 5 out of 5 rating.

We've been here now a wheek, an i do love the location.. its sometimes a struggle to get the everyday nesseties we need like towels...thats a big thing towels..i had to go buy more just so we had them...

The hotel is good overall!

The Chateau Hotel and Conference Center in Bloomington, Illinois is a beautiful hotel on the inside and out. The room was nice and the shower was amazing. The breakfast was great, but that morning, there was a power outage in part of the hotel, so the elevators were out of service and the lights were out. I would recommend staying at this hotel.

The bumpy frontage road on which this place sits should have been a warning. We walked through the front entrance and were met by less of a welcome than a quizzical look from someone who we learned was the check-in person who leisurely sauntered over to see what we wanted; no ”welcome,” or even a ”hello.” Other than the six-foot-distance stickers on the floor and a container of pens marked ”clean,” no pandemic precautions were visible. The check-in guy was not masked and there was no plastic shield. Our room and the rest of the lobby was clean, however. And the mattress was comfortable enough. Breakfast consisted of standard free motel fare, again with no pandemic precautions evident. I'm not usually disappointed by Trip Advisor ratings, but this time I have to wonder how this place got such great reviews.

The location is very good, there are Wal-Mart shopping centers nearby, and there are many food and beverage outlets, which is very convenient. The hotel environment is also very ok.