Sangiro Game Lodge

We have often stayed at Sangiro and always enjoyed it. This time however, on arrival the afternoon, we were given a room which was not yet made up. We complained and was given another room, which to our dismay was also not yet cleaned up from what looked like a party. In the end we had to sit and wait until a room was prepared for us. The towels we got were already quite thin from all the washing. Overall therefore not such a nice experience as what we previously had.

We slept over for one night.. Only complaint is that there were on 2 wine glasses and no opener... Otherwise lovely setting

The team was very happy with their stay there. Thank you for the service and assisting at short notice and for allowing us to change the booking as per client's request.

Friendly staff, great hospitality, it was a one-day event, but we really enjoyed it. Keep up the good work.

I've been using Sangiro Lodge quite often over past three years, but am now reconsidering. It is easy to locate, staff are friendly etc. The maintenance and service has now become a problem. No 6 or 7 (I reported it but am not now sure of the number - look on your records) could not be locked from the inside so I had to rely on luck to ensure that there would be no unwanted visitors while asleep. Two nights later, I asked for another unit as I was not sure that the lock would have been fixed. (Think I got no 10 - it'll be on your complaints log). It had no bedside lamp, no soap in the bathroom (empty box only) and the shower has very little hot water and no adjustment. Unfortunately when I discovered this I was ready to shower and it was late, so I did not see fit to go the the office and ask for a different room. Also, where I could still get WI-Fi there a year ago, it no longer reaches the cabins. Your rates are not bad, but if your service stays that poor, I'll have to just pay more somewhere else.

Accommodation was good. Hospitality was super. Bed was very comfortable. Always had nice hot water. Unit was clean, just the crockery not so much. Had to wash before we could use it. No spoons in the unit. No drying cloth either. Otherwise stay was comfortable.