Best Hotels near Lowe＇s Garden Center, Blackman

No dust. Every time I have been there for the last five years I've been living here it has been a whirlwind of fun. All of the windows were wiped and bed sheets were freshly washed including new pillow cases they put in there for us before we got there

Near Michigan State University, the environment is good, it is safer, the accommodation conditions are quite satisfactory, you can go to the university's living area for dinner, the hotel has breakfast, the general type.

The place was recently renovated. The lobby was about the only area well kept. The exterior doors rarely worked with key which was annoying because the place was sprawled out. Inside you had to pass through a bunch of fire doors. I get it, but really dates the place. Vivid seems to be a great excuse for housekeeping not to do their job. Trash and soiled laundry was in the halls all day and night. When returning later at night we called the front desk and the night desk person ended up picking it up. The gym was decently equipped for this star level of hotel. The water fountain in the gym had two gum wads spit out in it. Gross! I was working out in there and a cleaning person walked on passed it. The rooms were nice. The upgrade looked good, but the bathroom fell short. Covering the same ugly fluorescent light with an ugly fixture took away from the upgrades. Outside the exterior door is a smoker ashtray on the wall, yet people still threw their butts on the ground. I guess that’s what I should expect for a 2 1/2 star hotel.

The room was clean & quiet & comfortable. The breakfasts were reasonable but I wish there were more dairy-free options: coconut or almond milk for cereals, eggs without cheese. I especially appreciate the eco-friendly room service, where you can choose what gets laundered when, in addition to the refillable products available in dispensers instead of the waste of a bunch of little plastic bottles in the bathroom. I appreciated that housekeeping staff were off for Christmas Day: it showed care for the staff to give them important family time off.

Clean, spacious and cost-effective! The breakfast is really low, similar to no restaurant! The pool is so small.......

Hotel was good, good location for where I needed to go, first time stay at Tru and boy what a disappointment. Go downstairs for breakfast and asked staff who was laid back on sofa, where are the eggs? She replied in a not so friendly way there are no eggs today, no explanation no nothing. Last time I will stay at this chain, all hotels in area serve breakfast with eggs, if it is an order issue the manager should be reprimanded, if a staff didn't feel like making eggs issue the manager should address it. I thought I went to a third tier chain motel!

I checked in on 9/16 with my five year old daughter after a 12 hour car ride. The room was dated but whatever. I woke the next morning with bed bug bites on my left arm and a live bug under my pillow. Front desk came, told me it looked like a mite, and asked what I wanted to do: refund or a new room. I said I have two more very busy days and a clean room is a great start. They gave me a new room with dirty sheets, I was just hoping they were chest hairs. I asked them to replace the sheets while I took my daughter to my sisters to swim and see my family. Unable to get over the chills of bed bugs I went to the hotel to check the sheets and in reality, check out to go somewhere else. The front desk assistant stopped me as I was walking in and informed me the GM Kevin was comping my room. I thought ‘that helps’. I Checked the sheets and they had been changed. I went to the front desk and asked for clarification that the stay of three nights or the one night was compensated. She called the GM in my presence and stated “you will receive enough points for three nights”. Great. Her and I go to my room and check the mattress together to verify there’s no visible evidence of bed bugs in the new room. We’re good. I stay seeing as I already have the swollen, red, sweltering bites and it’s three nights earned. I appreciated the way the front desk assistant and the GM were handling the situation. The staff after the first day were rude, inconsiderate, and it always felt like you were interrupting them. I asked a front desk assistant Kevin for a fridge to put my daughters milk in, he laughed like I was asking for something outrageous. I had been told by the GM the day before that they could provide one. I was kind and patient and told them to please see what they could do. They absolutely did not give it a second thought. It wouldn’t have stung so bad if the situation was different. I had stayed four nights in June and encountered the staff attitude and subpar standards. I stayed again because it’s a Hampton and we use them often. I would have stayed again this week if this hadn’t have played out the way it has, but I’ll never stay here again. I have called and spoke with Kevin the GM and was assured he put the points in himself and they would show up. The next day 1,000 points showed up instead of 90,000 points. My husband called and was given the run around by a very rude assistant manager. Multiple phone calls have been exchanged. One phone call confirmed the hotel still has bed bugs. We have now been told we will receive 30,000 points for the one night with the bed bugs and that should be good since the other two nights didn’t have bed bugs. I’m sitting here looking at the bite areas, still pink and healing two weeks later, thankful my five year old wasn’t effected, and hoping no one else’s kids are.