Hotels Near Bismarck Antique Mall in Bismarck

We were at a basketball banquet event at the Ramada. While the hotel needs some MAJOR updating, the sidewalks are a hazard and need to be cleaned off, and the parking lot needs to get their piles of snow out of the parking lot, the banquet girls were amazing and the food was wonderful. We had Ava and Nora working and they had the best customer service and were so helpful!! They stayed till the very end and were exceptional!! Thank you Ava and Nora!!

I really like Staybridge and look for them when staying out of town. In this instance i used rewards points, which possibly accounted for the experience. My room was missing one of the draperies and some of the furniture had seen better days. The room looked out on the air conditioning units and had a ladder in front of the windows. There was food crusted on the couch (I cleaned it) and mold and other discoloration in the bathtub. We were startled awake by a blaring fire alarm. Breakfast was disappointing. I would look elsewhere before staying here again.

The location can be tricky to find because not all of the streets have signage. They had white towels and linens, just very thin. I am talking frayed edges on the top sheets, and a washcloth that had a hole in it. On the day we arrived, we were settling in when the door opened with a card key. I thought it was housekeeping, even though we had not asked for anything. Instead we heard “sorry, I was given this key” and the door closed. A short while later, I answered the phone to a rather demanding “Who is this?” I stated my name and followed with “And whom am I speaking with?” She stated her name and said she was from the front desk. She asked how we got the keys to that room. I said my sister had recently checked in and was given two card keys with that room number written on the paper key holder. She asked my sisters name and spelling. She indicated that our room was assigned to a different party and there was something in the conversation about us having to move. I said we are not moving. (We are disabled senior citizens.) I was more than a bit taken aback by her rudeness. She said she would call us back. I had to say to her twice that there was no need to, because we were not moving. My sister and I went to the front desk to show this person, whom I will call Amanda, our IDs and the card key case. By that time Amanda said she found out that the person from the previous shift had given us the room, but had recorded it as a different room. So we went back to our room. Of course, the keys did not work. So we had to go back to see Amanda and have our keys reprogrammed for the room. Can you imagine the frustration? Later that night there was thumping on the floor until 11:30. I had ear plugs and was able to sleep, but my sister wasn’t as fortunate. The next day the thumping started at 7:30 AM and went on for a while and then more of it in the afternoon. I went upstairs and knocked on the door. I saw what appeared to be three generations and I assumed the grandkids were jumping on the floor, possibly off of the beds. So annoying. The few television channels we had from the Direct TV had so many lapses in transmission that it was difficult to watch. Other than that, the breakfasts were better than the usual wet eggs breakfast. The cook/attendant was attentive and kept things clean. The housekeeping staff was friendly and did a great job at keeping everything clean. There were also nicer and more professional front desk employees. Overall for the price I don’t think we will go here again. And, no, we were not given any compensation for the inconvenience of the room key mixup.

Very nice, comfy bed, takes pets without extra charge. Easy to access with bigger vehicles.