Guest User
October 17, 2024
If you want to sleep on the street after arrival, then this is the hotel for you. The arrival was planned for September 24. I booked for August 18. On September 19, I called the hotel and warned that the plane was arriving at 23:30 on that same September 24, so I would be there from 1 to 3 am on the 25th, depending on whether I stopped in the city for dinner. Imagine my surprise at 3 am when they brought me to the hotel after the trip, and there they cancelled my reservation. Do you know why? - You don't have WhatsApp. We contact you through it. We couldn't contact you, so we cancelled the reservation, and tomorrow at 12 we are expecting guests. But we have a bathhouse, you can sit in it. The conversation on the phone either with the hostess or with some competent administrator was generally pleasing. She tried to lecture me on international hotel booking rules and explain that I, as a truly imperialistic Russian, was humiliating her independent country. However, she was unable to explain to a diplomat with 30 years of experience which of the international conventions in the field of tourism and migration, as well as which of the articles of the Constitution of the Kyrgyz Republic oblige clients to have WhatsApp in order to reduce the costs of communication at a hotel of dubious quality. My Russian phone worked perfectly.
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