I initially thought the hotel might have been closed when I was initially dropped off to check in my first night. This location is undergoing remodeling and/or reconstruction. I feel as a paying client, I should have been contacted and informed prior to my arrival from out of state. In addition I only found out breakfast was not an option (only a grab and go)!! The location was not located near any accessible places to eat .
I don’t see myself staying at this chain w/out asking specific questions going forward, Who would imagine you’d have to ask all these questions?
Work on renovations seem to start early in the mornings and late into the night at this location.
My room was clean, bed comfortable heat and shower very, very nice. Housekeeping was excellent and the front desk staff was cordial.
The Holiday Inn Express chain SHOULD HAVE BEEN upfront about ongoing work and given their clients an option of staying in another location.
It was disappointing having to see the condition, hear the noise and the smell of plaster after arriving from another state.