Premier Inn Birmingham City Centre Bridge Street

It was nice place staff were great an friendly

It was a lovely hotel centrally located. Serviced a purpose. Lovely view of the canal from the window

Lovely quiet hotel in a great location - 12 minute walk to Utilia Arena, and about the same to the city centre shopping areas. Well maintained and clean with friendly and helpful staff. Particularly impressed with the breakfast which was cooked beautifully by the chef. Also had a late night meal which was very good.

Room - small but clean and comfortable. Powerful and hot shower. Wifi isn't too bad. Reception stated that payment taken on my card had failed and refused to provide me with a receipt. Handed me a computer print out, stating failure. (The money had left my account) we were made to pay the £242 again. I had to open a dispute with the bank. On checkout I spoke with the manager who dismissed me, stating that I was mistaken. I spoke with guest relations on Monday and asked them to escalate the matter. They have since replied by email stating that they don't want to talk to me but, they're arranged a refund. Poorly stocked bar. Mediocre service and an odd 'rotting' smell along one of the corridors.

Hotel is in a great location and it’s quiet especially during the night time hours. Reception staff friendly and helpful. Hotel is clean and breakfast of a good standard with plenty of choice. Good choice of quality complimentary magazines available.

We stayed here for one night and had a pleasant stay. We stayed here because of the location. It is close to the Centenary Square, which houses the Symphony Hall and Rep theatre. The hotel is within walking distance of the New Street station. There are places to eat and drink around there. We arrived at the hotel a bit early and left our luggage there as there was a £15 charge to check in early. The reception staff were very helpful and welcoming. The rooms were clean and what you would expect from a premier inn hotel. We had breakfast, and there were plenty of choices. There was a cooked breakfast option, pastries, fruit, yoghurts, cereals, hot drinks, and juices available. The restaurant was nice and looked over the canal. We had no concerns during our stay and would stay there again.