Ibis Birmingham New Street Station Reviews
Ibis Birmingham New Street Station
Arcadian Centre, 21 Ladywell Walk, Birmingham, United KingdomView Hotel Details
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Ibis Birmingham New Street Station Guest Reviews
4.1/5
Very Good
68 review
Verified reviewsLocation4.3
Amenities4.0
Service4.1
Cleanliness4.1
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All Reviews(68)
Positive reviews(63)
Reviews with photos/video(6)
Clean and tidy(7)
Great value for money(5)
Great location(3)
Negative reviews(5)
Guest User
Twin Room
Stayed in Mar 2024
Family
72 review
Posted on Mar 17, 2024
Location is good. Many restaurants nearby. It is at the heart of city centre.
Diana Gan
Double Room with Double Bed
Stayed in Apr 2024
Family
16 review
Outstanding
Posted on Apr 16, 2024
Very strategic location. Walking distance from Birmingham New Street station. China town is just in front of the hotel. Nearby to few places of interest like Peaky Blinders mural...
Guest User
Twin Room
Stayed in Nov 2023
Family
3 review
Great
Posted on Dec 6, 2023
Great location. Short walk from New Street station. Room was clean and tidy.
Guest User
Twin Room
Stayed in Dec 2022
Friends
1 review
Very Good
Posted on Dec 11, 2022
Service was good & quick staff very friendly food good , Breakfast was very good lots to choose from & plenty. Room adequate. The only downside we was right opposite night club music booming out to early hours of the morning. But would stay again but make sure we have other side of hotel.
Response from Property: We very much appreciate your comments regarding your stay at Ibis Birmingham New Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaAssistant General Manager
LM
Double Room with Double Bed
Stayed in Jan 2023
Couples
2 review
Posted on Mar 19, 2023
Nice and clean. Cheap and cheerful. Would stay again for the price :)
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Ronli
Double Room with Double Bed
Stayed in Jul 2022
Couples
10 review
Very Good
Posted on Aug 1, 2022
Excellent location and super efficient check in and out services. Staff very helpful and friendly. But room too small and very noisy throughout the night becasue of pubs and drinking there during the Commonwealth Games
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Guest User
Twin Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 28, 2024
perfect
Guest User
Double Room with Double Bed
Stayed in Jul 2022
Family
5 review
Posted on Jul 27, 2022
Great service of front desk staff but careless house keeping which broke my laptop when cleaning the room.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Grace
Twin Room
Stayed in Nov 2021
Friends
5 review
Outstanding
Posted on Dec 18, 2021
A small hotel with a convenient location to live with. The price was suitable and the room was clean. Will recommend it to have a short stay.
Response from Property: Dear _FB221971****,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Anonymous User
Twin Room
Stayed in Dec 2022
Booked for others
2 review
Very Good
Posted on Dec 28, 2022
Booked on behalf of a friend.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Guest User
Double Room with Double Bed
Stayed in Jun 2022
Solo travelers
12 review
Outstanding
Posted on Sep 2, 2022
Just ibis, normal but good for sleep
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Anonymous User
Double Room with Double Bed
Stayed in Jun 2024
Business travelers
28 review
Outstanding
Posted on Jun 27, 2024
The location is very good. There are many delicious restaurants nearby. It is close to the station and the commercial district.
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Guest User
Twin Room
Stayed in Jun 2024
Business travelers
83 review
Very Good
Posted on Jun 9, 2024
The Ibis Hotel is in a great location, just a few steps from New Street Train Station and one stop away from the Birmingham National Exhibition Centre. There are many Chinese restaurants around the hotel, so it is very convenient to eat, but the room is too small and feels average.
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MK May Chan
Twin Room
Stayed in May 2024
Couples
4 review
Very Good
Posted on May 14, 2024
The location is very good, right in Chinatown, and it is convenient to eat. It is also close to the surrounding shopping malls on foot. It is also very convenient to walk to the bus station to other cities. However, there is no air conditioning in the room, only fans are provided. Free Internet access is provided and the speed is very fast. The shower in the bathroom is strong enough and the water volume is sufficient. There are also many choices for breakfast.
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Guest User
Double Room with Double Bed
Stayed in Oct 2023
Business travelers
9 review
Very Good
Posted on Oct 24, 2023
The twin room is cost-effective and located in Chinatown, close to the train station. However, there is a shortcut staircase and the elevator has stopped. You have to take a detour to the Bullring Shopping mall next to the St. Martin Church and go to the train station.
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