Best Hotels near REVIVE, Birmingham

On tuesday night (July 9) at midnight I entered the Holiday Inn (after having ”succesfully checked in at 8 pm) only to find my key did not work. When I went downstairs to talk to the clerk, he was immediatly very defiant. Adam, the staff person, stated that it ”obviously” did not work because my credit card did not have suficent funds. For the record, I have a corporate credit card that has a very hefty credit line. I explained that I had checked in succesfully earlier that night, but he was not having it. He would not accept the same credit card, or even try to make it work, and said I needed another card or he could not help me. This is at midnight, so I obviously had very little alternate options of asking a colleague or another hotel for assistance. Adam was so rude, that after a back and forth of a few minutes, I left dumbfounded- to the streets to find a solution. Again, at midnight, in Detroit. I walked to The Townsend where I was helped even though they were sold out (see my review). Now- this was a last minute reservation, and I was willing to give Holiday Inn another chance, because I had had two previous bad experiences at a Holiday Inn this year. The first being at Pomona, California, where I went on a business trip and had no wifi for the 3 days I was there. No aplogies, no explanation. Just ”find a starbucks with wifi” as a solution. The second experience was near Gainseville wher I stayed 3 days and my bathroom was out of service for the 3 days. The 3 days they promised to fix it, yet they did not. Did not offer me an alternate room, they only offered me extra points on my loyalty card. This was obviously the last straw. I have shared this experience with my colleagues and we have all pledged to never stay at a Holiday Inn. I work for a multinational compnay. We have about four offices with approximately 200 employees who travel consistently to the Birmingham office for business. Holiday Inn can now thank Adam for losing that business with his disregard for guest services. As a final note, my assistant called my credit card company, and Adam the following morning. She confirmed with Adam that it was a mistake on his part, and he realized that a few minutes later, yet he never bothered to call me on my cell to have me come back. He just wrote it off as a ”miscommunication” amongst his staff. Thanks for nothing.

This is my new favorite hotel in every city I go for business. Rooms have everything you need. Bathrooms are brand new and perfectly clean. Beds are super comfortable.

I love this hotel! We get the room with 2 tvs and it works Great! It keeps the peace, lol. Also the kitchen is awesome! The decor and patio too is awesome and gorgeous! I'm curious how it would be during normal times but right now I'm lovin them. peaceful.

Breakfast is general, bread, cereal, milk and the like. The location is on the roadside, there are no commercial outlets around, but this is not a problem. Within a few kilometers of driving, there are more shopping malls. There is a parking lot. The hotel is relatively simple and has no place for children to play.

We stayed at this hotel for 63 nights. The room was updated, clean and well equipped for anything we needed. We stayed on the second floor and only occasionally heard anyone above us. We never heard any noise in the halls, or rooms next to us. The free laundry facility and gym were a life saver. The manager Paula was superb in extending our stay several times. The location is great, near Somerset Mall, I75, and a ton of restaurants for all budgets. All of the employees that worked the desk were very friendly and accommodating, anytime we needed anything. This was a perfect, no frills hotel.

I love the mobile check in and mobile room key! The hotel was very clean and staff was friendly. When we called the front desk to ask about the USB port not working on our bed side clock (to charge our phones), they brought us a new clock with working USB ports almost immediately. I will be staying again. The hotel is also within walking distance from Mark's Comedy Castle and the restaurant we ate at.

The staff is welcoming, the price is acceptable and the price is high. There is a swimming pool and gym on the first floor.