Spark by Hilton Birmingham Colonnade

Stayed in Oxford, Alabama at the Spark Hotel. This was the NOISIEST hotel I’ve EVER stayed in!!! I did not get a good nights sleep any of the 4 nights I spent in this place. Every move people make is heard. Somebody doing room checks at 2:15am while doors were slamming, and the walls and floor vibrate when they do. Yes it’s been upgraded, but the way the bathroom was cleaned, it’s not going to look new for long. Mold in the shower, the shower and bathroom floors were filthy and someone wiped boogers on the walls in the bathroom…. So gross!! Lots of other hotels right here to check out on my next visit!

I booked the hotel on Hilton's app using points. When I got to the hotel it didn't exist. Sounds crazy but the hotel is under construction and not open. I tried to call and phone disconnects. Funny thing is I got the check in reminder from hilton the night before. I tried calling Hilton to see if I could book another hilton property in the area but no one could help me. They were basically gaslighting me into acting as if I was in the wrong. I booked a Marriott Springhill Suites next door and they were great. Hilton should be embarrassed about this situation. I had to pay last minute at other hotel and pay much more than if I had booked in advance. It's a total disgrace to the Hilton name. Hope this review prevents anyone else from making the mistake of booking there.

We traveled here with a group or we never would have stayed here to start with. We were told that it was “completely new and renovated.” Based on the reviews I was ready to bail but thought we would give it a fair chance. We should have bailed. While the room itself was actually fine and “new”…the bathroom was not. It was gross. The walls were covered in questionable substances, the toilet paper holder was hanging on by a thread and there was a thick layer of grime along the baseboards. The one issue with our actual room was that one of the bedspreads was covered in something questionable (they did replace this upon request). The gym was closed, the washing machine and ice machine was broken and the lobby had a constant smell of a heavily perfumed substance. They say they will service your room every other day but this did not happen without requesting it. Trash cans were not emptied, towels were not replaced unless you asked for it. Several of the people we stayed with moved rooms not once but multiple times because of issues. We would have moved hotels but again, we were there with a group and decided to stick it out. The one “pro” was that the staff was very friendly and helpful. These issues were not their fault and they did try to help. Stay elsewhere!!!! Hilton should be ashamed their name is associated with this place.

I reserved a king with a pull out sofa. When I arrived, I was told the property does not offer this type of room. If I had know this, I would not have made the reservations. Seems very misleading!!!

Bed was comfortable No light in bathroom fixture Room was not very clean and had carpet stains and smell old. Debris in the a/c unit from recent renovation A/c worked well Tv picked up no local stations, Tubi worked well Breakfast was .continental Coffee was hot in the morning

Spark Upon arrial, the property on the outside was very clean. Walking in, the inside was clean also. The front desk attendant was outside on break and as I was walking through the door he came in very quickly and checked me in promptly. The gentleman was very professional and knowledgeable about the hotel. Room was very clean. Will definitely stay here again.