Qingtengyuan Hotel

The hotel decoration is calm and atmospheric, and pays more attention to details

I stayed here five or six years ago, and the hotel service was great at that time! This time the hotel was very deserted, the parking lot was not even half full, and the hotel lobby lights were not turned on, it was very dark! The hotel shower water was not hot after a long time, and the shower was not working well. When I checked out, I reported it to the front desk, but no one responded to me. I originally planned to stay for 2 days, but checked out early

First of all, as a hotel colleague, I must write a small essay, hoping that your hotel can improve. 1. From a personal perspective, the hotel's facade is still good, high-end and classy, ​​and there is a parking lot at the door, which is very convenient, which is worthy of recognition. 2. Entering the lobby to check in is very unprofessional. As a first-time guest, there was no inquiry about the location of breakfast, no guest elevator guide, and the upgraded room type that was clearly booked was not available. When I arrived at the room, I saw something wrong and called the front desk to explain that the upgraded room was gone and the room auntie couldn't make it. I will change it for you tomorrow. Okay, I understand, just think of it as your business is good. I waited for a day the next day, but I didn't wait for the room change until the room wireless broke (actually it has always been broken, I used my own traffic, because I used it too much and wanted to connect to the wireless). The front desk said that the whole floor was broken and said it couldn't be repaired, so I was directly changed to an upgraded room, which was the room type that should have been given. 3. The hotel's guest room, the guest room I stayed in on the first night, the carpet, I don't know if the housekeeping department has no regular plan for hygiene, the most basic water-washed carpet is not even there, not to mention the dead corners of hygiene. 4. The room I changed to on the second night, the hand shower was really a hand shower, it couldn't be hung, did they want me to hold it in one hand and scrub my body with the other? The wall next to the basin was leaking all the time, this scale is definitely the result of accumulation over time, the housekeeping department and the engineering department never inspected and repaired it, can such a room be sold? And this shower door, closed for 3 seconds, opened automatically, and all the shower water flew out. 5. The hotel passenger elevator, the passenger elevator light was broken and no one noticed. When I was in the elevator with another guest, I heard the guest complaining about why the elevator was so dark. I interrupted and said that the surrounding lights were broken, and the lights in the next elevator were good and bright. This problem has been going on for 3 days, and no one has found it, and no management personnel have inspected it. 6. The hotel buffet restaurant, there are not many varieties, after all, the price is there, it can only be said to be standard, no surprises. 7. I haven't been to the fitness and entertainment places yet. I will go there next time if I have the chance. 8. First of all, as a 5-star hotel, it shouldn't be like this. In summary, it is at least the management's problem. The hotel can be old, because all hotels have to go through this step, but it can't be broken. If the room facilities and equipment can't be used normally, who will come to stay here? Only when the business is good can the benefits be good and the employees can be paid more. The management should go out more, communicate and learn with other hotels, and complement each other's strengths. 9. I hope to see some changes when I stay next time.

This is also a hotel I often stay in. The room is clean and tidy! The receptionist at the front desk is also very nice! The sleep quality has always been poor, and the room 09 that the front desk adjusted for me is also relatively quiet! ! Come again next time!

The hotel is located in a clean room, the front desk staff is friendly, the surrounding environment is very good, there are many small restaurants, and there is a large Quanfu supermarket nearby, which is very convenient for shopping and eating. There is free parking. The breakfast is relatively simple, not as varied as before, which seems to be inconsistent with a star hotel. The hotel has small snacks, fruits and yogurt for free every day, which is very well maintained.

An old five-star hotel with a grand appearance and a spacious lobby. Convenient parking and fast travel. There are many breakfast varieties, and the mutton soup is mellow and thick. The disadvantages are: the guest room is not bright enough, the facilities are slightly old; the shower head is seriously clogged, the water splashes everywhere, and it cannot be used.