Meiyoulinghundequwei
April 20, 2024
Quite speechless, from checking in to entering the room to checking out. A few questions. After checking in, the room was clean and ok, but there were some things missing in the room. Then what? I called the front desk, and their tone was speechless. Contacted the front desk three times, twice questioning the customer! It feels very uncomfortable when customers raise problems but instead of solving them, they question them. Female receptionist. The car was stuck when I was leaving the hotel. All in all, the experience was extremely bad! I was woken up around five in the morning, probably by some noise coming from the gym or somewhere else!
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