Binzhou Sunstone Plaza Hotel

I booked the room and buffet dinner, and I ate my hair when I had the buffet dinner at night. The so-called manager of the buffet told us that the order will be waived next time, but this time it was not dealt with. I was not satisfied with the front desk and complained to the front desk. I called the 12345 government hotline to solve the problem. Now, Tang Fuai is in charge of the hotel's marketing department. She solved the problem. Later, she contacted Tang Fuai and wanted to talk about the guest room problem, so she ignored the answer. After the problem is solved, she has nothing to do with her. The Environmental Sanitation Department called. I also said that it was nice, but I was negligent. I will call the person in charge again to solve the problem completely. Hygiene issues cannot be ignored, but do you have to improve your service attitude towards guests? I hope you can give me a satisfactory answer.

酒店離高速很近，很方便！不太遠就是秦皇河景區，酒店房間裏都能看到，估計春天夏天景色會很美。單獨的衣帽間，方便！房間乾淨寬敞，早餐很豐富！有小童專用的洗漱用品，還送了小朋友小玩具！

酒店房間和不錯 很大感覺很温馨 暖氣也很足，也有免費的停車場，前台的服務也很熱情，其中前台於欣冉，有什麼問題也都是及時解決，感覺真的挺不錯的，值得推薦入住！

酒店設施挺不錯的,用的智能電器都是新款。進門的時候前台小姐姐張文雪態度特別好,房間裏面很乾凈,床品也軟和。吃早餐的時候選擇挺多,中西餐都有,餐廳服務員隨叫隨到。地下停車場燈光明亮,不用擔心找不到車位，價格也合理。

前台服務很好，第一次來山東辦事感受到這邊人的熱情，房間設施齊全，而且房間暖氣入住前已開好，對我這種南方人來説真的是救命稻草，離店還有定製小禮品，這點比很多酒店都強太多了