Natra Bintan, a Tribute Portfolio Resort

I love the resort, the staffs, the breakfast and everything. We actually booked with other family friends for SG National Day getaway, but our kids were sick so we had to cancel our trip. We are glad that we booked again and our entire stay was marvellous, definitely recommend staying there. The tent rooms are spacious and the outdoor shower room was a whole new experience for us(It was really fun for my kids). The resort pool was super photogenic, we took quite some pictures there. I have to say a big thank you to the breakfast team, Ms Nazwan, Ms Naiya, Nelu and Ms Devi!!! They were amazing at entertaining kids especially Ms Devi and team surprised my toddler with a birthday cake(that’s why we had this impromptu trip to Bintan). Another thank you for Mr Ham who’s in charge of the kids entertainment. My elder girl had the chance to play (sry I forgot the instrument name) the music instrument, and Mr Ham was patiently guiding my girl how to play, she nailed it on the spot. (Proud mama🤭) after talking to Mr Ham, I’m very impressed with his thoughts to extend the kids entertainment activities in the resort, so that parents can get off ours hands for some personal relaxed time. Kudos to the staffs in Natra Bintan resort. Looking forward to our next stay here.

It’s our first time and definitely not the last. Everything was great from the buggy in, to the size of the very clean room, to the baby cot that was already provided in the room and room service. Only thing I’d suggest for improvement is the massage place is too near the restaurant and live bar. There was loud music when we went for our spa retreat and the music dampened the quietness and chill mood we wanted for the spa and massage. I would suggest to move it further away or install sound proofing walls for the tent. Other than that, quite a perfect stay. We didn’t have enough time to explore the activities centre as it was for kids aged 3 and above. One last thing, everything is chargeable for rent which I feel certain things could have been provided for less cost or free. Like bicycles to get around the very large lagoon or kick scooters. Their 2/3 wheelers were fully rented out and not cheap to rent too.

We had an amazing anniversary stay at Natra Bintan. The team surprised us with an upgrade to a lagoon-view tent, complete with a beautiful room setup and cake to celebrate our special day. The glamping tent was spacious, comfortable, and offered stunning views. We truly enjoyed a relaxing massage, delicious meals at The Patio, and quality time at the Crystal Lagoon. The staff’s thoughtful touches and warm hospitality made the whole experience unforgettable. Highly recommended for a romantic and peaceful getaway near Singapore. Rating: ⭐⭐⭐⭐⭐ (5/5)

It's was a beautiful place! Ppl are are so welcoming.. tge services the provide is superb.. travel, tour, transport, lunch, dinner was amazing.. the place is also 100/100 for me.. already planning the next one wit my family and kids

Treasure Bay is still the main attraction. Rooms are getting tired and facilities abit worn. Service is still excellent. Would need to reevaluate themselves given the increased number of worthy competitors in Bintan.

+ve: -＞ Most staff are friendly and nice. -＞ big pool looks beautiful -＞ room is spacious. -＞ buggy service is timely -ve: -＞ laundry is pretty dirty. There are visible stains on most of the towels. -＞ toilet concept is abit weird. Top of the wall exposed. -＞ pool is not very clean -＞ most activities chargeble, not cheap. And weekends not enough slots for some.