Carbon Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genk
Carbon Hotel
Europalaan 38, Genk, Limburg 3600, Belgium
Show on Map
With a stay at Carbon Hotel - Different Hotels in Genk, you'll be within a 5-minute drive of St. Martin's Church and Genk Sundial Park. This spa hotel is 17.6 mi (28.3 km) from Vrijthof and 1.9 mi (3 km) from C-mine Cultural Centre.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 56 Reviews
Amenities
Golf CourseHikingSaunaSpaMassage RoomPublic Parking24-Hour Front DeskLuggage StorageBarRestaurant
All Amenities
Surroundings
Airport: Maastricht Aachen Airport
(27.8 km)
Airport: Liege Airport
(52.2 km)
Train: Genk
(230m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Deluxe Double Room with Bathtub
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Standard Double Room
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
4/5
Very Good
56 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Average for similar properties in Genk
AI Summary
Guests praise the friendly, professional staff and spacious, comfortable rooms. The central location with ample parking and diverse breakfast options enhance the overall experience. No duplicate content in summary.
Guest User
November 5, 2024
- room not really clean - noice when we went to sleep. From 11h00 PM until 00h30. We even had to call the night watch to have a look. discussion on the 5th floor. - breakfast area not clean I really don't have the habit to complain, however I find it my duty to give you a warning that the level of comfort and service is really going down lately. We visit the hotel now a couple times and need to say the experience is only going down. I hope you take this bad experience as a warning. When my company receives this information from a (loyal) customer it's forced to get in contact with the customers. I'm curious if I would receive any feedback whatsoever on behalf of my remarks.. If no contact I will no longer recommend the hotel anymore to friends and family and even will write a bad testimonial. Sincerely, Nicolas Van Saelen
Guest User
October 9, 2024
Hotel staff at reception leaves an awful lot to be desired. The restaurant which is really the only reason to stay at this hotel was temporarily closed. The staff mad little to no effort to inform or assist guests in the booking of alternative restaurant arrangements. When asked to do so it appeared to be an inconvenience. The Mhotel downtown or the Stiemerheide a little out of town are better bets.
Guest User
September 2, 2024
One of the bathrobes was not clean(luck that i was alone). The room was very nice and big, but no electrical socket near the bed. The interior garden view was the same level even if i was at the second level. Air condition, bed and pollows war very good.
Guest User
August 10, 2024
Everything was great, the room, hotel, facilities and the way the stuff treats you. In general was an amazing experience so fully recommended! Some of the facilities of the spa were not working but the rest made our experience great. Definitely the best place to stay in Genk
Guest User
August 9, 2024
Central location, easy to park the car and nice room and breakfast. Next to the station so very accessible. You can store your bikes in the basement. The beds are really comfortable. There were no channels to watch on TV, reception knew about is but could not help. Would stay here again when in Genk.
Guest User
August 6, 2024
We had a mixed experience. While the room was spacious and nicely designed, the cleanliness didn't quite meet expectations given the price. The staff, though not unfriendly, could have been more welcoming and attentive. On the plus side, the breakfast was enjoyable and the hotel's location was convenient. Overall, it's a decent choice if you prioritize space and location, but don’t expect top-notch service or pristine cleanliness.
Guest User
May 30, 2024
We have stayed at this hotel over the past years, and this time was terrible. The room was not very clean. There was dirt on the floor, breadcrumbs (?) on the coffee table table, blue-ish stain on the robe, used coffee pod still in the coffee machine… Also, it seems that the hotel is really trying to cut costs which affects the quality of your stay. The room is not automatically cleaned everyday like every other hotel. You have to hang the sign on your door to ask for cleaning. This is something that they should inform you of when you check in. Only the mattress topper has a sheet. The mattress below is totally exposed without a sheet or covering. There were only 2 coffee pods for a double room. One was decaffeinated and one was regular. So only one person could have a regular coffee. It was a very disappointing stay. Never again
Guest User
May 2, 2024
Reception was not available on 29th at 15h00. I booked and paid a Spa session for a colleague at 15h00 and because the fact that nobody was at the reception, he left. When I informed the reception about this the next morning she confirmed that nobody was available at that time at that I will get a voucher for a next session. Till now I didn't receive any confirmation.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Adding cot: Free |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€24.50 (approx. NZD 44.07) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Opened: 2008
- Number of Rooms: 60
With a stay at Carbon Hotel - Different Hotels in Genk, you'll be within a 5-minute drive of St. Martin's Church and Genk Sundial Park. This spa hotel is 17.6 mi (28.3 km) from Vrijthof and 1.9 mi (3 km) from C-mine Cultural Centre.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant Gusto, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Genk? This hotel has 2647 square feet (246 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 60 guestrooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant Gusto, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Genk? This hotel has 2647 square feet (246 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 60 guestrooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most Popular Amenities
Golf CourseOff-site
Hiking
Sauna
Spa
Massage Room
Public ParkingAdditional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Wi-Fi in Public AreasFree
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More