Upon arrival I did not receive the room/view I booked and paid for. I called guest services from the room and was moved to another room and was told it was the only other available room other than the one I was first put in. The new room did have the view I paid for. However, there were a lot of cleanliness and sanity issues. Old food food from previous guest in the fridge, the fridge was dirty with greasy finger prints on the glass door and metal door trim. The shower had wet, used, wadded up wash cloths in it from the previous guest. The mirrors in the bathroom were streaked with fingerprints. There was long hair in the bathroom floor, behind the sink faucet, and around the toilet. Room furniture was disorderly and not straightened up. The pillows in the chairs were pushed down into the corners where someone had been sitting against them and not staged back by housekeeping.
I have always stayed at Beau Rivage on my trips to Biloxi and never been disappointed until now. It seems things have really went downhill since my last trip!