Pensión Basque Boutique

The accomodation was right in the middle of Bilbao's old town and around a 30 minute walk to the main museum section. Lots of do and see around the hotel and city. Rooms were clean and well appointed. Service was excellent - the team really helped with tips for Bilbao and sorting us out with a couple of special requests. The only downside is that it is right in the middle of the old town which means a lot of street noise until very late at night. That is clearly advertised though so you can't complain when it turns out to be true!

The location is fab. The hotel is quirky, clean and warm. The beds are comfy and the staff are lovely. Some touches like the coffee pods and communal coffee machine are great. But…..the location means a reasonable amount of street noise. If you are a heavy sleeper, it won’t bother you. But if you are a light sleeper, you won’t like it. There is no lift so you have to carry your bags up the stairs. Not a problem to us but people with less mobility would struggle. The separation between the bedroom and bathroom is a sliding piece of glass. There is a lack of 100% privacy so make sure this wouldn’t bother you!! I am glad to have stayed here as it’s so different and the location couldn’t be any better. I’m a deep sleeper so the noise didn’t bother me. But you could have your stay ruined if you’re kept awake.

Excellent location. Very comfortable room with a good bathroom. Considering the position, not particularly noisy. Lovely, helpful and professional staff. Breakfast would be a good addition, but stacks of places to eat very close by. The Athletic Bilbao bar across the street is worth a visit.

Met up with old S African friends walking trip. We stayed first night 25 June and now in return. Perfect position - Soo easy to get back to if you have no sense of direction like me. Fantastic rooms and gr8 staff. We met 3 all of whom spoke English and were motivated to help. Right in thick of life food acres to whole town team and metro. River a great landmark Easy cheap tram bus to Santander. Def recommend it but you really need to book ahead else will be disappointed. Absolutely no complaints.

Best position in the old town, secure, safe, lovely comfortable room, exceptionally clean, everything catered for, needed an Iron and it was supplied, GHD straighterners, ear plugs, coffee machine in main area, staff amazing, Vicky was so helpful, highly recommended.

Nice Pension with very lovely rooms in a very loud party area. Nevertheless we had a good sleep with soundproof windows (they are very good,), ear plugs and AC. The staff could have a little bit more passion to their guests. The always looking at there’re pc screens…