Guest User
December 25, 2024
Our one-night stay at Vesta Bikaner Palace in Bikaner was unfortunately far from satisfactory. While the property has potential with its architectural design and spacious grounds, the lack of maintenance and management was glaring. The rooms were a major letdown—small, unclean, and in a dilapidated condition. We had to change rooms twice due to the poor state of cleanliness and functionality, and even the final room was barely acceptable. This significantly impacted our experience. The check-in process was equally frustrating. With only one person managing the front desk during the peak December season, the entire process was chaotic and unprofessional. It was clear that the property was understaffed for the volume of guests. One redeeming aspect was the breakfast, which was decent in variety and taste. The staff we interacted with were helpful and polite, doing their best despite the evident challenges. Overall, while Vesta Bikaner Palace has potential, the poor upkeep and inefficient management make it hard to recommend. With proper attention to cleanliness and staffing, it could be a much better experience, but as it stands, it was a disappointing stay.