Hotels Near Next in Biggleswade

I booked and paid for a superior room based on your offer, as I have stayed in this room before. However, I was given a shabby, small room, number 14. It seems rooms 14 and 15 are reserved for guests you no longer wish to see. The explanation from the friendly receptionist was that the hotel was fully booked, which was not true. She tried to make up for the situation with a practical gift from Champneys, but the claustrophobic room and the difficulty of accessing it with a large suitcase after a long journey were unpleasant. The hotel incorrectly judged me based on my attire, even though I intended to use their facial massage services, which were very professional, as were their massages and the products they use. Everything that was old seven years ago is now seven years older and even more worn out. Breakfasts are modest but healthy. They could use more fresh herbs, which they once grew in the spa gardens, now overgrown with weeds. Guests leave their plates and glasses on the lawn, and no one picks them up promptly. The spa lacks organization, except on weekends when older women step in to help, solving problems more quickly and efficiently. I am disappointed because it is not fair to deceive customers regarding room types. While the room lacked nothing and was regularly cleaned, it was next to a smelly toilet, and I was promised a superior room but given a standard one, as indicated on the temporary card received upon arrival. However, I must commend the lady who has diligently worked there for 30 years. It would be nice if she were friendly even when not promoting their services. If improvements are not made to the facilities and surroundings, there is no reason for me to return specially after the room switch and no difference in the price.

A great place for a weekend break. 13 of us had the most wonderful time and nothing was to much trouble. Located right by the river, sitting on the terrace watching the swans and the boats gently float by was most relaxing. Best thing about the Kingfisher was the level of service we received. We all thought the staff were outstanding. All working together as a team, our comfort was their main concern. From the check in at a very friendly reception all the way through to the bar and restaurant staff, everyone was extremely friendly and happy to help no matter what the question. The rooms are spacious and well equipped for the length of stay. very clean, nice large bed good size TV and tea & coffee making facilities. We had a view of the car park, I am sure that nicer views are available. Restaurant food was very good, we ate their both nights. Very large portions and all cooked very well. A well stocked bar with a very impressive draft beer selection. If I was to complain about anything, I would suggest that the availability of a decent cup of coffee at breakfast was an issue. With only instant available during our stay, if you are a coffee snob, you will be disappointed. There was a wedding party Saturday night and some of the guests were very noisy leaving the party at gone midnight, but that was not the Kingfishers fault. Would I recommend this location - absolutely I would.

Very helpful friendly reception staff , we couldn’t get in the main restaurant so they called “The willows “ which was on the same site to make sure we could get food there and also watch the football which was what interested my son. Room was lovely, clean, comfy huge bed and lovely powerful shower in the bathroom. Breakfast in the morning was buffet, constantly topped up with fresh food. Lovely quiet setting would definitely come back but would make sure we arrived in time to use the pool.

We very much enjoyed our overnight stay at this hotel. We were a family of 3 and shared a room. The staff were very welcoming and efficient on the front desk when we checked in. Once in the room we were very pleasantly surprised to see how good the pull out bed was for my eldest son. In fact it was a double sofa bed. It was very sturdy and had a very decent mattress on it ( unlike other top rated hotels we have stayed at ). The room was clean and had everything you might need , including iron and ironing board as standard. Breakfast was a tasty affair and staff were constantly replenishing items as they ran down. All staff very friendly and overall a great stay for a super price. Will definitely stay here again when we are visiting family again.

Marcure Hotel is a nice place to be, the serenity of the place is awesome. Excellent staff support and breakfast was good. The location is in the centre of Bedford making it a very enjoyable place to be. Though Car Park is paid for, but the experience is worth repeating.

I really enjoyed staying here with my work, I have stayed before but since the renovations the hotel really is beautiful now. I used the restaurant too and the food was great, the setting peaceful and the staff very good. I was served by someone called Candice (I think that was her name who was excellent). I have attached some photos of the food. Also if you’re away with work and also a cyclist, try and take your bike too as there are some lovely early morning river paths to cycle which start just outside the hotel. Perfect!

Really nice hotel. Stayed in the smallest room as I picked a single room, and was well impressed by the decor of the place. Great size room for one person, well thought decor, had a desk and a chair. Great en suite bathroom with basic toiletries, really friendly staff. Would definitely stay there again. Great location too! Thank you for your hospitality on my first time in Stevenage. Business trip!

This review is about Holiday Inn Express Stevenage, an IHG Hotel located @ Danestrete, Stevenage SG1 1XB, United Kingdom. It was a long stay for us as family combined with business and pleasure at the same time. Did the booking online as member and tried to reach out to the hotel by email and phone for over 3 weeks with no hope to hold to anyone at the hotel. On arrival the reception staff changed my existing booking and preferences to his own liking, further was very disappointed with Sofie after addressing the booking, emails, calls and follow up maters to her with no action, the reason I decided to gave up being platinum member to IHG for years. Its better to go random and practice our rights for the money well spent at other hotels. The hotel was a mess on our arrival with dirty stained colidoor walls with huge rolled old carpets around for the whole stay. maintenance could be improved to reflect with the members & gusts are paying. The bathroom was small, with broken door & damaged lock, broken toilet seat & cleanliness was big concern with the staff as they are not attentive to our instructions and they do not perform the cleaning the way it should, looks like no one cares at all. Smelly pillows, no towels till the next day, even the room phone & TV did not work for 3 days, was horrible standing at the careless reception staff just to ask them for room service. The shower in the hotel is terrible covered in limescale and was clogged, there is no option for those with dietary or allergy issues for breakfast not to mention no good options for kids. IHG head office & management needs to take more and serious actions about the staff and the managers @ Holiday Inn Express Stevenage if they want happy customers and if they do care about members, because I am 1 unhappy & very disappointed member with this property starting with Sofie and all the staff.

Great location, lovely clean and friendly hotel with comfortable beds which enable a nice sleep after a long day. The breakfast selection is very good 10/10!