Rainbow Ranch Lodge

The staff provides exceptional, friendly service, making guests feel welcomed. The location near the river and ski mountain is convenient and beautiful, perfect for a ski trip.

For two friends traveling from Colorado, looking for a change of scenery and a new mountain to explore, this Rustic Mountain Lodge delivered. Rainbow Ranch’s grounds are well maintained, the outside has a fresh facelift. Though the inside of our room could use some updating, I believe management is aware of this and are slowly updating all their room. It was clean and just what we needed. I was able to work remotely for the week, note that there is no cell service, to be expected in a remote mountain location, however, there is a good WiFi connection, enabling me to send texts and make calls. Needless, to say I was able to get all my work done. While my friend was enjoying the ski mountain which is a close 20-minute drive to the base of Big Sky, I enjoyed the hot tub, hiking trail, fire pits, and comfy leather chairs in the lobby. We had dinner in the restaurant two nights during our stay, What a treat that was! We tried the Bison tenderloin, Wild trout, Ribeye, Wild Boar ravioli, and Wine! We both agreed it was one of the best meals we have had in a long time and we live in Vail. A few things of note would be the walls of our hotel room are thin, we defiantly heard the conversations of our neighbors. As mentioned the rooms could use some updating, new carpet, and updated bathrooms, in the meantime would suggest adding more hooks in the bathrooms while changes are being made. On the day of our arrival, we thought the front desk would be open, as the check-in email indicated 9 pm office hours. I fully understand staffing issues, but letting us know prior to our arrival how after-hour check-in works would have been helpful, but we made it even after a 13hr dive in a snow storm! I want to mention, that the staff and this lodge are great. They have recently hired additional staff and they hired some good ones. Everyone was so kind to us, always willing to help. The front desk ladies, gentlemen, and pup were helpful and friendly. The head housekeeper was working long hours, but always asked if I was ok or needed anything, all with a smile on her face! The Maintenace staff again friendly and hard-working, they kept the woodpiles fully stocked every day, Which I really enjoyed. Overall, we would stay at Rainbow Ranch again. It offered us everything we wanted. Friendly, kind staff, clean facilities, remote mountain relaxation, and a place to unwind after snowboarding. We look forward to returning and bringing friends in the future.

The Good - the food. Overall the culinary team did a great job. The Bad - the staff did not have the tools or the training to Provide great service. Shower leaked and flooded the bathroom with each use. Room sat on the interstate. There is no AC or fans but leaving the window open for some air resulted in no sleep with trucks and cars driving by. Request went unanswered and overlooked. Problems are not fixed. The Ugly - we never once interacted with any member of the team other than the Front Desk Attendant. Management never made an attempt to assist, greet or help us and it is a very small hotel. Maybe a great location for a buyout wedding but not for a transient/tourist guest.