Motel 6 Big Bear Lake, CA

On first night....10 pm - while my wife / I were asleep, someone tapped on our window and we woke up. Then someone used their card and open our door, my wife screamed and person said, "SORRY" and closed the door right away. The door switch lock was broken and we did not have a 2nd lock. All we had was the original door lock and nothing else. I went to manager office and office manager did not come out. I went back to our room and wife was OK to stay in our room. So we went back asleep. I had a cycling event to attend / get ready for. I was tired and did not do well due to lack of sleep, worries, and frustration of management. Nevertheless, after my cycle event I went straight to management office to speak with manager and I explained to him what had happen the night before and my request for a full refund / money back due to walk-in. Management, apologized and said, "I am sorry it was our cleaning crew who walked in to your room, we are vary safe place, it will not happen again, and we will not refund your request". I told him, "This is unfair / uncalled for. I should have called the cops / media in regards to our experience / situation. I will get my refund one way or other.". He then says, "Sorry" again. My wife / I are safe / OK. However, I ask of Motel 6 and/or web site to return our funds or our 2 nights stay at MOTEL 6 - BIG BEAR LAKE and we will never go back to this location before I go to other resources. Thx, Juan G. Perez 760.619.8752

It was the worst ever motel for the last 10yrs. The first room they gave me wasn’t cleaned. The 2nd room, the AC was broken and door didn’t work. And the last room when I checked the bed, there were so many hairs on the sheet and it seems they didn’t change the sheet. I asked to refund but they refused. I’ll not use Motel 6 again. Do not waste your money for this terrible motel.

Yep, is a motel 6 It's a motel 6. What do you expect. Across from the lake walking path. Check in guy was friendly. Room was so tiny and beds were ugh.

First of all the bathroom had hairs on the shower wall. The beds were not comfortable. I got charged a $50 early check-in fee cash the room look nothing like the picture.