Guest User
January 8, 2025
Avoid! After lying on the bed for an hour, I started to itch all over, and several big lumps appeared, like insect bites. I took two baths and soaked in a hot spring, but new lumps kept appearing. I asked the staff to change the sheets but was refused, saying that I could only change them myself... Not only did they not provide medicine to treat insect bites, but they also said that they could only provide disinfectant. . Only after the second strong request did they send two elderly male service staff to change the new sheets.
The front desk guy's ability to express himself was extremely poor. He couldn't understand English. He had to use a menu that was written inexplicably to introduce the dinner included in the room rate in English. Three people used Chinese, English and Japanese translators to speak and gesture. After more than ten minutes, I still didn't understand what it meant. I thought that dinner only provided a piece of beef and a bowl of soba noodles. In the end, the dinner was inexplicably upgraded. As a result, the dinner menu was actually very long and there was no need to upgrade.
The heating in the room and the bathroom was manually adjusted. The temperature was not very high for a long time. Compared with other hotels, the room was much colder. I had to wear a sweater or cover myself with a quilt in the room all the time (which was why I started to itch all over).
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