Hotel ZaDar

Should not be a rated hotel at all. The internet doesn’t work, no elevator not even cups or glasses in the room. Towels are old and with smell. I would not recommend to anyone.

Maybe 1 star hotel. Thanks to the reception manager we survived cause change us the room little bit better. At the beginning we received a disgusting room (dirty, very old towels, broken lamps, small bed). Wellness closed, swimming pool dirty and with a lot of dead bees in the water. Mold smelling in all the room, kettle without cups, tea, sugar, etc. Selected wine was advertised but refrigerator was completely empty. Please reconsider the 4 stars published or start to renewal the hotel Apparently seems a closed hotel.

Not really a 4 stars hotel service and cleanings (dirty water boiler, shower box’s door not closing properly , no cutleries/dishes/cups in the kitchenette, nothing inside mini fridge ) but perfect position for both the bus terminal and Kolovare beach. Supermarkets nearby. Spacious room.

We stayed at this hotel one night before departure from Zadar. Hotel ZADAR is an OK hotel close to city center and other attractions. This hotel is nice and our room was OK but a bit torn. The bathroom was really nice though. We enjoyed the breakfast buffet that was fresh and varied. The AC of this hotel does not have much power so our room was hot after a hot day with lots of sun, a major drawback. Nice and polite staff. The pool area was nice and clean.

The hotel was quite outdated. Breakfast was not appetizing or inviting. Swimming pool was clean Room was old and the toilet brush not very clean.

My partner and I are in our late 50’s, we were left totally distress by the awful inconvenience of the cancellation of the 2 nights we had originally booked, atZaDar Hotel. This has really ruined our holiday. We called the hotel and we’re told that the reason of the room cancellation was due to an electrical issue in our room. It is hard to believe that, it was a lame excuse as they probably overbooked the rooms. It was very unnerving as we were not offered alternative accommodation for our already paid rooms. Instead we were left to our own devices, with no rooms available on ********** website or other hotel booking sites. We were seriously worried that there were not able to find accommodation for the night. A rather stressful psychological experience to contemplate. After 2 hours talking to an ********** customer agents and then referred to your back office, as there were no rooms available in the entire city of Zadar on your website or any other hotel booking sites for the night. We’d to sleep in a hostel for one night and then found a room in a very expensive hotel the Bastion. I’m still waiting ********** to refund the Hotel ZaDar cancellation and refund if the 2 nights at the hotel and hotel Bastion. ********** offers a terrible customer service when when one if their listed hotel cancel the room at the very last minute. I want a full refund of the hotels costs.

For anyone wanting to book this hotel I would highly urge you not to and look for somewhere else. I arrived at this hotel with my daughter little after 10pm local time exhausted to be told that my reservation was cancelled due to a pathetic and frankly false statement that the room has 'technical issues'. According to the member of staff there the email was sent on the day of arrival at 1pm which according to her the email was read at 11.30am. To make matters worse when I questioned her what action did the hotel take she said nothing shrugged her shoulders and stated 'it's your problem not ours'. I asked her to call the manager which she declined. She had only at my request contacted few apartments but with no success unsurprisingly. She had also threated to call the police when I said I am not moving from the hotel as I don't know Zadar at all being that this was our first time in the city. I want to be clear I am well aware what hotels should do and what action should be taken when something like this occurs. This hotel not only broke both European and Croatian law but took absolutely no action to help and support their customer. My daughter and I were so stressed and scared at the prospect of sleeping on the street of city unknown to us. Luckily thanxs to my family member we managed to find something which was 40min out of city and we had to pay for taxi ride which hotel should have paid at least as a gesture of goodwill. Save yourself the trouble don't book this hotel.

very tired and dated. breakfast and pool okay. Owner rude.

Normal.