This place looked great in on line website, but it is misleading. Similarly their 4 star rating is false. The staff is not empowered to serve their customers. We stayed in room number 403. The bathroom floods. Inspite of promissing to relocate us they failed. Just outside our room they have a stinking storage room without doors. In my sister's room next door the phone did not work. In the third room there was no water. The staff was ill prepared to act as they have to get the ***agement to ok every action. The GM was not accessible, nor he made any attempt to rectify the problem. Never again i will be fooled like this.