Premier Inn London Bexleyheath

The staff delivers exceptional service, with early check-in assistance. The location offers convenience for shopping and dining. Guests appreciate spacious, clean rooms for a comfortable stay.

Loved staying at Bexleyheath. Nisha was working really hard in reception and in the restaurant. Maybe the company might think of employing more stuff as one person can’t manage. Nisha managed really well. I will come back in summer with my kids.

Normally I would rate the rooms at the Premier Inn quite highly. However, since the Pandemic the standard I've come to expect is lacking. The rooms are no longer cleaned well. There was a few spots of mould in the baths tile surround; and the sink overflow looked like he'll. Nothing that a good glug of bleach wouldn't resolve. I discovered that the mattress cover and pillow protectors had not been changed for some time (all badly stained). However, the hotel wasted no time in providing clean linen and an aploogy. I was even offered a change of room.; but I opted to stay with the clean linen. As I said, this chain is normally so good I can only put the recent experiences down to staff shortages. But it has put me off staying in hotels and will opt to go home after an event.