Premier Inn London Bexleyheath

Location: The hotel is well-located near the town center, offering easy access to restaurants, public transport, and motorways. Proximity to the train station and frequent bus services enhance convenience for travelers.(based on 1 review)

I have been to this hotel many times and it is getting worse on every visit. Where do I start: Rooms: They are dirty, more dust than an abandoned house, this is thick dust along the skirting boards and carpet, base of the beds hasn't seen a duster for an age, the windows are filthy (probably never cleaned since it was built) both inside and out, on the outside of the windows you have pigeon droppings. Room smells musty. The mattress should be replaced as dips in the centre and is very uncomfortable. Bathroom: There is mould, taps with a lot of limescale, broken or ruined bath panels. Hallways: Smells musty and then you have the strong smell of ****. Restaurant: You have sticky tables, cutlery not clean. I had a mixed grill (something you can't get wrong) the steak smelt off, the sausage you know had been reheated from breakfast (and still not warm), egg white not cooked and still runny. Staff: Reception staff (when about) can be friendly. Cleaners occasionally speak but mostly on there phones in a foreign language. Restaurant staff simply wow. You have the transgender (each to there own, I have no problem) who wears a dirty, untidy blue wig (definitely not professional looking), supposedly runs the restaurant, has excuses for a lot of things not on the menu, I asked for a coffee but was told I couldn't have one as the machine was turned off and wouldn't be ready for another hour (even though they had been there since 2pm they couldn't flick a switch). Overall the hotel needs a major refurb, properly trained staff. I paid £245 for 3 nights and was a total waste of money. Next time I will pay extra and go to the Marriott

Asked to be moved from the first room we was given because of bad smells but the second room was very dirty stains on the carpet ripped carpet very grubby marks on walls everywhere we went there was dirty marks on walls in the lifts didn't feel that we could eat there because of how dirty everywhere was would never stay there again have tried to upload photos that I've taken but will not let me probably because of the bad review I've given