Best Hotels near Galleria Borromea, Bettola-Zeloforamagno

The bedroom is almost the same as the other, but there is a small room other than the shower room, there is a small kitchen and a round table, and it was very important because small things can be placed. There is also a elevator on the left and right ２ machines in a large hotel with a semicircular diameter. But there was no room number of my own because the hotel room number was not lined up in order, and when I asked the front desk, it was in the back. It's the first time that the room number is so difficult to understand. I recommend looking for it slowly

Mediocre and unprofessional welcome, pathetic and claustrophobic room, totally different from the description at the time of booking, non-existent bathroom external sink uncomfortable bed and non-opening windows, double bed wedged between two walls with 25 centimeters of space only on one side, TV hanging very up and not even leaning towards the bed, which is also uncomfortable, such small rooms at about 100 euros per night is a theft, personally, if not forced by force majeure, I will never sleep there again. Of the whole complex, the restaurant saves little choice but good and well presented, and even the courtesy of the lady of the dining room makes the difference, also included at breakfast, with enough choice of sweet and savory, it allows you to have an excellent breakfast, too bad the Indian guest, who barefoot, it left a not exactly scented trail, but this is not the fault of the structure, however my advice is to avoid the hotel

After reading all the mixed reviews, I won't lie, I was not sure what to expect. The images on the site looked great so I stayed optimistic. We landed at Bergamo and got a coach transfer to Milan Centrale which was around €60. We had 2 large suitcases so got a private taxi to the hotel which was roughly €20. Be prepared to do lots of walking!! We checked in at 2pm and paid the local tax, and the staff were lovely, all bar one who was always a bit grumpy !! The staff were more than accommodating and welcomed us so well and one of the ladies gave my children a little Minions activity pack each which they loved. Breakfast was included in our package which I didn't realise- brilliant! The selection was good and I was impressed by how many alternative milks they had as well catering to those with intolerances/allergens ie a gluten free diet. (I would however recommend that the gluten free items be placed further away from the pastries and cakes to prevent cross contamination, as well as a separate toaster) Fresh juice was available everyday as well as a good selection of fruit salad, cakes, pastries and different kinds of teas. I would suggest a few more options for those that do not eat meat. Nonetheless the breakfast was great- especially the marble cake!! We had use of the pool and gym included. My children would stay in the pool all day if they could but it was great to cool down in as it is incredibly hot!! The gentleman at the desk suggested taking the 27 tram into the city centre, and this is just a short walk away from the hotel. It takes roughly 20 mins max to get to the centre and runs every 10 mins which is great. We purchased a travel card (3 day and 2 day separately) for €12 and €8 which covered bus, train, tram and metro. (These can be purchased at convenience stores or the metro station). Children also travel free on public transport as far as I know. The rooms were big enough for us and were tidy on arrival. We didn't need housekeeping everyday but the ladies who did come in did a fabulous job and didn't disrupt any of our items. These ladies were lovely and always smiled when we greeted them. We had air conditioning which was a god send as it was very hot during our visit- nearly 40°C!! WiFi is included but you have to get daily codes which was a bit annoying but the gentleman at the desk gave us enough to cover the last few days of our trip. The hotel was clean and tidy as well as smelling nice- I need to know what fragrance is used in the lobby!! The staff were great and I cannot thank them enough for all their help during our staff, they are a credit to the Novotel chain. I'm really sorry I didn't catch any names during our stay, but can gladly recommend this hotel to my friends and family! Arrivederci!!

Me and my partner spent some time there. After leaving, we had forgotten a costly item at the hotel. Upon trying to reach them to retrieve said item, we were met with disinterest on their hand. We tried emails, calls and reaching out to them on social media, all to no avail. It's been a month since we haven't heard anything about said item, and we are honestly very dissapointed at how our situation was dealt with.

We were 4 on a trip between Lombardie / Vénétie. We shared a room for 4 which was nice, very clean and well equipped . Breakfast was excellent with a many choices . The hotel is quiet and has a very nice park with some kids activities . You cas also enjoy a fitness room. There is also a pool but not try as we were in April. Very good choice !

Nothing to rejoice.Welcome to the reception, spacious rooms allocated, soundproofed,frigobar well assorted,if you want to give a tip,re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re-re- Breakfast is varied from the sweet and the salad. Hotels are located 300 mt from the Metro Station and just 20 minutes from the metro with the central station.

It was ok for the price, very minimalist, the walls need an update they were all dirty and peeling and stained . The bed and cushions were very comfortable, good breakfast. No extra cushions or blankets

The hotel is multi storey and well situated and has underground secure parking, There are numerous shops, restaurants and a large COOP supermarket very close by. Although the mall area immediately behind the hotel has seen better days, there is also a nice park close by for walking the dog if you have one with you.. The nearest metro station is also within a ten minute walk.The rooms are a decent size and modern with a TV offering a good selection of channels including some Sky and internet. Breakfast is served on the 1st floor, food choices are fairly standard. The only negative was due to the fact that there was quite a strong wind during the night of our stay which caused a high pitched sound as it whistled around the aluminium framed windows (we were on the 8th floor) making it difficult to sleep peacefully, even though the bed itself was quite comfortable.There were only two pillows in the room on arrival but room service brought us two extra on request. There is no fridge in the room, which would be useful given the very hot summer. Fortunately the A/C unit was working and kept the room cool and comfortable.