Hyatus at City Views

Don't get me wrong, the building itself is nice—it’s the management that makes living here a nightmare. This place tries to be a luxury apartment complex, but it’s struggling hard to live up to that image. The apartment was filthy when we moved in—I spent hours scrubbing grime off the floors, leaving pitch-black water in the mop bucket. Maintenance was nonexistent; we had burned-out light bulbs for months despite multiple requests. If they can’t replace light bulbs, good luck getting real repairs. We were promised a working security system and video intercom within two weeks. Neither ever worked. Inspections happened regularly with no explanation, making it unsettling to have people in and out of our home. The common areas were disgusting, with dog feces and cat litter everywhere. I picked up after my own dog and after other people’s just to make it tolerable. And to the lady who wrote the other Google review—thank you for saying something. The on-site laundry facilities were practically useless. At best, there was only one working dryer at a time, making it impossible for tenants to do laundry conveniently. I put in multiple service requests about the broken dryers, only to receive phone calls asking ridiculous questions like, “Well, did you put too many clothes in the dryer? Did you turn it on high? Are you sure?” Yes, I know how to do laundry. The other tenant who called about the same issue received the same response. The middle and new dryers are still broken fyi. Despite all this, we left the unit in better condition than we got it, yet we were still financially penalized. If you’re thinking about moving here—DON’T. Future tenants will face the same nightmare unless major changes are made.