Red Roof Plus+ & Suites Birmingham - Bessemer

Guests next door were loud. No toilet paper. Room half cleaned. Hair in bathroom. Toothpaste in sink.

Staff was rude, didnt clean room when i asked. Didnt want to give me new towels and wash clothes. Pool was dirty

Great Atmospher, Rooming, & Staff! I've been in Bessemer for work for 5 months now. There are 5-6 different hotels walking distance from each other here so l initially stayed at the most expensive one in the area for 3 weeks. Went home for a week and decided to try this location when I returned. They have exceeded all expectations for the cost. I have been a back and forth resident for over 4 months now. I appreciate the level of professionalism the staff have provided not to mention the cleanliness of the rooms. You can tell that they were recently upgraded and the suites that I have resided are beautiful. The level of attentiveness that the staff provides is unmatched! I left the previous (double priced hotel) because the staff refused to address noise complaints and other issues. Here, I don't have to complain about noise because they uphold a standard that is much appreciated. Additionally, in the 4 months that l've been here, l've only had 1 issue... my AC was struggling one early morning. The manager swiftly responded and offered to move my room while they worked on the issue as to not to disturb me. I declined and agreed that it could wait while I was at work. I came in the following day to all issues rectified (a simple filter change) & a freshly cleaned spotless room. The beds are super, comfortable, the appliances are all new, and again the STAFF are amazing. This place has become my home while I'm away from home. (My ONLY issue is this hotel doesn't offer break fas

The bath faucet leaked my entlre stay. man what a water bill I thought? The attendents were very helpful.

Adequate for a road trip layover. It was quiet and bed was good. It was clean and pool was inside and open. The plus part of redroof inn was a mystery because there were zero perks. No breakfast, coffee kurig in room did not work ( coffee downstairs was good) and ice machine on our floor was kaput. Overall if you want a quiet nice bed go for it. Cheapest in area for a Sat. Night. Walkable to cracker barrel and wafflehouse.

Went to check in and they said I didn't have a reservation. Then was told that the manager called me cancelling my reservation. I never received this call. The guy tried fixing it by supposedly giving us the room that I booked, which was supposed to be 2 kings. He was also trying to give a discount. When we got in the room it was 2 queens. Husband went down to fix that and the guy wanted to charge more money. We decided to cancel all together and get a refund. The clerk was then trying to offer the original charge for the room we asked for, we said no. He also didn't want to give us a receipt showing the refund. WOULD NOT RECOMMEND. Place also smelled weird.