Ibis Besançon Centre Ville

It’s a good hotel in the center, easy shopping, the receptionists are vey welcome and kind. The breakfast is good.

After an overnight stay I noticed some damaged in my car, left at the parking lot of the Hotel, that I immediately reported at the reception and asked to please confirm if the damaged was in fact done during my stay. My car was parked directly in front of 2 security cameras. The estimate cost for the repair is a few times the value that I paid for my stay and therefore I cannot neglect it. The parking lot was very full on that day and there was little space between the cars, which makes this type of damage very likely. Given that I could not get a fast answer from the Hotel, I decided to participate the damage also to the Police at Besançon. The treatment I got from the Police was definitely more helpful and kind than the one I got from the hotel management, although I was in fact a client of the hotel. There was not even a statement from the hotel expressing that they were sorry about the damage and they would do their best to help clarifying the issue. My recommendation to the clients of the hotel that travel by car, and that do care about keeping their cars in a good condition – it is not necessarily always the case – is to take photos at the moment they park their cars, such that it will be easier to trace an incident in case some damage is found. I ask the manager to please, before using again some soft and void words about this case, answer my emails in a straight way, regarding a sincere commitment from the hotel on helping clarifying this issue.

Signposted, so easy to find, but I was surprised to discover the entrance to the car park through the centre of the hotel - and the gate requires your room key to open. Once in the car park, I parked in the designated blue badge space, but I was asked to move to a normal space since the blue badge space blocked access to other "normal" spaces! The lift worked well with a wheelchair, and the room was clean and comfortable, though the toilet space was a bit cramped. My computer refused to connect to the open access wifi. There are restaurants within a 5 minute walk - Pan Pizzeria (closed Mondays) was my favourite.

I stayed here for 4 nights during the heatwave! Fortunately the air conditioning was very good. Usual Ibis room, comfy bed decent bathroom with good shower. Hotel is only a few yards from the bus and tram stop and the tram goes to the railway station which is better than the 20 minute uphill walk! Hotel is only a short walk from the main square, shopping streets, restaurant area and the river. Buffet breakfast was a good start to the day and all the staff were helpful and friendly. My first stay in Besançon and I'd gladly stay here again.

The hotel had secure parking and an ideal location right in the centre of the beautiful city. the room was quiet, with super air conditioning. The toilet however was designed for a small child; no room for legs or genitalia.