Best Hotels near S Pankow-Heinersdorf (Berlin), Berlin

The staff were very nice and kind, the location is really good since it's so close to the attractions, the price is alright, the rooms we're unfortunately dusty, dirty,few spider webs here and there and they especially looked sad and depressing. The breakfast was good, but the choice was very little unfortunately. It's an OK place for a short visit of Berlin

I paid for a night without breakfast below €50. You can do that perfectly. The staff is very friendly and helpful. The room was small, as well as the bathroom, but only to sleep and shower absolutely OK ... for which the room was directly to the main street I received very little of it. At breakfast I can't say much I just saw it and there seemed it fresh and abundant. Little Manko the parking place is reached through another street. Then I just parked in one of the many quiet side streets. A lot of woods and a few woods.

Although this hotel had many good qualities it also had its downsides. I went with my school in April 2023 - for reference Pros - Breakfast was very good and had some unique and interesting equipment such as a self making pancake machine- which was very popular and the pancakes were great! - The range of food was broad and there was something for everyone to enjoy - I especially liked the edible wafer cups to put contiments in e.g Nutella -I thought the free juice machine at the breakfast buffet was very cool although it did break a few times, but was fixed very quickly -The hotel has a good location as it is very close to various sightseeing areas and a train station -The beds were fairly comfortable and the bathrooms were quite big (in most rooms) Cons -Poor ventilation in bathrooms, although many of the bathrooms were decently sized some were very small and had no windows and so the smell could sometimes become over bearing - this was demonstrated by my friend fainting -Although the hotel promised cleaning during our stay we saw no evidence of this, except for a few new toilet rolls being added to the bathroom -The staff were blunt and rude to us, when we attempted to get some water, they banished us to the cellar very aggressively - The basement (game room/teen hangout) was very nice although the vending was unreliable as it swallowed my friends money. -The shelf in the bathroom was inconveniently placed and when you picked up anything of the shelf all your belongings would fall to the floor - due to the placing of the toilet underneath the shelf, all of my bathroom things fell in the toilet which was unfortunate and very frustrating! -The rooms were very hot at night and leaving the window open at night was 100% necessary, I can imagine in summer this would be much worse as bugs and creatures could enter the rooms, I suggest investing in AC. Overall this was an okay experience for my school although I can imagine for families staying in the hotel it could be annoying to hear children running around and screaming loudly! Definitely no place for families but pretty okay for large groups and schools

It was a very pleasant stay! My husband and I enjoyed the evening. The hotel is centrally located near 3 different supermarkets and the M 13/M10 tram. It takes you into the city to the Ringcenter and Warschauer Strasse, so we didn't need a car. The staff were friendly and checking in took just a few minutes. Only checking out took longer because there was no staff at the reception... otherwise we had to wait 15 minutes. But otherwise we were generally satisfied. The rooms are simply furnished and very mobile.

The hostel is located right next to the U-bahn station and not far from Alexanderplatz, the location itself is very convenient, in a vibrant area with a lot of places to eat. The staff were nice, and there were a lot of activities where I managed to meet some cool people from all over the world. The toilets and bathrooms were fairly clean and well-maintained. On the downside, the room for 6 people was quite small and it was really hot in there when all 6 or even 5 were present. But if you opened the window, it just became super loud and even less possible to sleep — the room had its windows right above a rather busy street, and even at night there was constant car noise, honking, trams passing and so on. You could hear it VERY loudly from the 2nd floor. So despite having a comfy bed, I can’t say I have had a good sleep any of the nights I stayed there. When you check in they also give you a voucher for a free beer in their own basement brewery. That was cool, but the sample glass is SO small, like 100ml? I expected it to be a full size drink to be honest:) Still, the brewery is really nice.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

The staff in the counter were so nice. The room was fairly good as it was quite clean though the bathroom was a bit small. Despite the remote location from the city centre, it is well connected with bus routes which can easily bring you to the bahn station nearby. Anyway, it was a great experience in this hotel.

This B&B hotel is well-situated in Mitte, within an easy walk of shops (Alexa Mall), restaurants and transportation options. The room, though small, was well equipped and comfortable. Beds were comfy. Breakfasts were fresh and tasty though little variation from day to day. The only negative is that the hotel was also hosting multiple student groups who crowded the public areas, elevators and breakfast area and were often noisy and oblivious to their impact on other travellers. This was a daily annoyance during our 4 night stay.

Will go to spend the night. Nothing boded ill. As always, quickly registered, received an electronic key and moved to one of the three buildings of this hotel. A surprise was already waiting for me on the ground floor: of the two elevators, only one worked. I had to wait 5 minutes. Fortunately, the room was on the 2nd floor, but I could not find the stairs. Going to the number, I found that I do not have an electronic lock, but there is only the usual lock with a key (in the future I used a magnetic card only to turn on the light in the room). Moved back to the reception. The elevator called .... After 2 minutes of waiting I went up the fire escape. Reception again, took the usual key. The elevator waited again ... for 10 minutes already ... Well, okay. The room is big. Acceptably clean. Although I requested one bed, as usual, there were two shifted beds. I have not seen such a television for 10 years (even with a kinescope). Soundproofing is poor, especially in the toilet. When someone flushed the toilet from above, everything was heard not only in the bath, but also in the room itself. and since the room was on the 2nd floor, the noise was almost constant - the hotel is high. Parking is very expensive for such an area. Parking in front of the hotel on the street (free), or behind the hotel there are large parking lots (also free).

I had a good time staying at this hotel. The staff were really nice and always there to help with a smile. My hotel room was really clean and made me feel comfortable. The bed was also really comfortable, and I slept well. Thank you to the hotel staff for being so welcoming and professional. Overall, it was a really nice stay, and I hope to come back again sometime.