Best Berlin Spa Hotels

Located in central of Berlin, this is probably the tallest hotel in town. They have a really nice view over the city. Very convenient with metro and all the restaurants and shops around. Rooms are clean but if you live high up, it’s hard to get mobile signal. Wifi doesn’t work so well when a lot of people are using it. One of the biggest issue if you live higher than 20th floor, the elevator won’t stop at your floor for so long. Not sure how the elevators work, you may have to wait 10 mins for getting down to lobby at busy hours (etc lunch/ dinner hour) Check in was easy and quick, and staff is friendly also.

The breakfast was excellent. I drink tea a lot and there were a variety of tea I could choose and I could choose to brew a cup or a pot of tea. They served different kind of eggs, including omelets. The room is very clean and well equipped with coffee maker and kettle.

Location was great, service was good, room was spacious by European standards, overall a great place to stay!

We arrived to a friendly welcome at this lovely hotel . Excellent room, well appointed with a modern ensuite bathroom . Breakfast was a well laid out buffet with plenty of choice . Staff were once again very friendly and courteous with pots of tea or coffee served at the table . The hotel was well placed for sightseeing Berlin and we would thoroughly recommend it if that is the purpose of your visit . The foyer has a unique and fascinating light display which is a lovely feature to watch in the evening with a quiet drink . We understand that there is a pool and gym facility but unfortunately we didn't have time to visit that section of the hotel during our three night stay .

Everything was perfect until the morning of departure, when the service staff knocked on the room door at 8.30 in the morning to tell me to check out because they had to clean, although on Booking, check-out was provided until 12 o'clock.It somewhat erased all the charm until then.

Really enjoyed our quick one night stay at the Ritz. We arrived around 11am and we were able to check in early which was appreciated. Room was well appointed with typical Ritz understated luxury. All staff we interacted with were excellent and professional. As a Marriott platinum didn’t note any benefits besides early check in/ late check out. No upgrade or breakfast, etc, but we weren’t expecting that. Location is great. Would definitely return!

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

It was good to be back in Berlin after three years, and to mark the occasion, a friend suggested we do something outrageous. Like partake in a dish that's ubiquitously Berlin, but at an awesome setting and similarly astronomical price. A quick Google search pointed us to the Adlon Kempinski's currywurst, served at the lobby lounge. We were not disappointed. Large serving of sausages came sprinkled with real gold flakes. Glad to have had some historical Berliner cuisine and glad to have paid those prices. The hotel is super!

Gay billed hotels should try more not to make guests feel that they accept second best! Rooms billed as something different were in fact impractical and dark. The only clothes rail was too high for me at 5’7” to comfortably reach, and positioned over one of the useable surfaces meant clothes were pulled down in an awkward way. This resulted in a wine glass being broken. I reported immediately. It seems I was charged €5! No notification just taken from my account. How churlish! Open bathroom lacking privacy, with the only hooks in the toilet! No rails for wet towels!? NO tea or coffee facilities whatsoever except for breakfast. Never experienced that before anywhere in the world in all styles of hotel!! I reported what appeared a security breach with a person appearing under the influence of substances knocking on random doors one evening, ours twice in succession. Not only no report back despite asking, not even passed on to successive shift reception staff, who knew nothing about my earlier report! Overall staff were pleasant but reserved and not exceptionally friendly. Often either away from the desk, sometimes waiting 5-10 minutes after ringing bell, or eating at the desk, very unprofessional. Breakfast staff no smiles or friendliness, no welcome. Overall a disappointing stay, which I would not repeat or recommend unfortunately.

Four things to know about this hotel before you book. 1. If you book early you will pay more. 311 euros a night booked three months ahead. 200 euros a night booked three weeks ahead. Look at any booking website. 2. On check-in they take the full amount of your stay from your credit card, plus a 50 euros a day deposit ”in case you use the mini-bar”. (In fact the mini-bar is empty - see photo). This might be a problem if you have credit limit issues. 3. They use sweaty, clammy poly-cotton bed-linen - see photo of label. You cannot change hotels because they have already trousered your money. To sleep properly we had to buy our own fully cotton bed-linen - see photo of receipt. The reason they use poly-cotton is explained on the manufacturer's website: ​”Bed linen must be lightweight...thus allowing staff to work faster....Experience shows that savings of 5 to 10% can be achieved”. Nothing about the comfort of guests. The staff say that all Westin hotels use poly-cotton. Totally unacceptable in a serious hotel and we shall not stay in a Westin hotel again. 4. Because of the hotel's layout, most bedrooms are 50 to 120 meters from the elevators. In the course of a day you can easily walk a kilometre or more to and from your room. In other respects it is well positioned, if you wish to be in Mitte, the breakfast is good, and the staff are professional and helpful to the extent that the chain allows. Garden rooms are a very little bit smaller than rooms on the street, but much quieter and a few have a balcony.