Hotels near Museum for Communication Berlin in Berlin

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

This hotel has 5 room types, i booked an Executive apartment, which if the second top room type. I am a solo traveller, but liked the room layout and the extra space. I checked in on 30/03/22 for 3 nights and was allocated room 107. On opening the door i immediately thought it did not exactly resemble the pics i had seen for an Executive Apartment, it was big enough, but just not what i was expecting. The kitchen area was locked up with a shutter over it, which i thought strange. I literally just in the room for 5 minutes and went out exploring. I checked with reception about the kitchen being looked and they asked if i wanted it unlocked to use, yes, that's why i booked that room type, the fridge with freezer compartment for ice and cold drinks. I came back about 5 hours later and the kitchen was indeed unlocked. I was going to shower and looked for the bath robe and slippers which should be in the room, but nothing was there. it was at this point i was sure this was not the room type i had booked. I checked on my phone and looking at the specifications was sure i had been given the wrong room type. I went to reception to enquire and spoke to the duty manager, he printed off 2 pages to show the difference between an Executive Apartment and an Apartment (the top room type), although the same pics had been used to advertise both room types, there were some differences and he stated that my room was larger than most in the hotel. I was still unsure, but accepted what he said and i collected a bathrobe and slippers, the reason they are not already in the room was due to ongoing Covid restrictions. I still felt that i was in the room room type, it was large, but a lot of the room was taken up by a wet room, which was adapted for a wheelchair user and this made the room an awkward space with a lot of dead space. As it turned out, my flight home was cancelled and i ended up staying only 2 nights, so didn't pursue things further. On returning home i checked the room specifications on the website and room 107 is not up to the specifications advertised or as soon in the pics. two main reasons. 1) Executive Apartments have a sofa/sofa bed and can sleep up to 3 people, room 107 had no sofa/sofa bed and this room could only sleep 2 people max. 2) Executive Apartments have a separate seating area, a table and chairs where you can sit and eat, this is clearly shown in the pics too. This was not in room 107. The only seating was a chair at the desk and one other chair. I think room 107 is a superior room adapted for a wheelchair user, but was given to me as i was a solo traveller and dd not need the capacity to sleep 3. I wanted the sofa/sofa bed to sit on and relax, that's why i booked a room with that in it. I am only writing this review, as 3 emails have gone unanswered, one to novum hotels 10/04/22 and two direct to the hotel 12/04/22 and 20/04/22. I do note that the hotel responds to some reviews on here, so perhaps you could get back to me, as I would

We stayed for 4 days in Berlin and highly recommend these apartments. We couldn't have asked for more. We stayed in the studio apartment which was perfect, very spacious and clean and comfortable. Kitchen had everything you need - cups, plates, cutlery, washing up liquid, sponges etc. The bed was really comfortable with huge pillows and the shower was very powerful. They are in the perfect location, close to a selection of different restaurants all within walking distance and close to the subway. Check in staff were friendly. We had an ironing board in our apartment with no iron, so we walked down to the checkin in spot and asked for an iron which we were able to rent out for 20 euros and upon the return we got that 20 euros back. We asked for a late check out which was accepted at a fee. All in all, a perfect stay.

The room was too hot to sleep and the aircon didn't work. We had to sleep with the window wide open but was woken up at 7am by the window cleaner. As it was so hot I had no covers on so it was pretty shocking to wake up to him practically inside the room. The hotel really need to warn guests when the windows are being cleaned. We were here for the marathon but got zero sleep as it was so hot and stuffy. On check out day the cleaners entered our room 4 times this was really annoying. The location was really good that was the only positive.

The hotel location was very convenient! Just 10 minutes away from the Alexandriaplatz station. Very clean hotel but a bit noisy. The pillow and bed were comfortable. Friendly and helpful staff. Really enjoyed my stay! Wifi connection was good too. Overall I’m fully satisfied and definitely come back soon.

Firstly on to the positives - the location is convenient, the staff is friendly and helpful and the common areas are mostly what you would expect from a Westin Grand. It is clear that they have not spent much resources on keeping the guest rooms up-to-date though, the air circulation was sub-par (very try air throughout the room) and the gym is a big disappointment. A few older treadmills and cross-trainers but no free weights or other equipment. Also, no room service before 5 pm is unheard of for property that markets itself as five-star. All-in-all more akin to an average four-star property but with a Westin brand attached to it. Will not be in a hurry to return.

It was good to be back in Berlin after three years, and to mark the occasion, a friend suggested we do something outrageous. Like partake in a dish that's ubiquitously Berlin, but at an awesome setting and similarly astronomical price. A quick Google search pointed us to the Adlon Kempinski's currywurst, served at the lobby lounge. We were not disappointed. Large serving of sausages came sprinkled with real gold flakes. Glad to have had some historical Berliner cuisine and glad to have paid those prices. The hotel is super!

I was able to stay there without any problems with air conditioning or showers. There are quite a lot of guests staying at the hotel, and the entrances and exits can get crowded (on nights when everyone is drinking). The staff were cheerful and responded immediately when I told them I had a problem with the lock. Kind. If you rent towels etc., it will be a little expensive.

Very good option of accommodation in apartments in the center of Berlin!! We stayed 5 nights in this hotel and we had a great time: very good, very professional attention from Fran Barceló and his team. The apartment is spacious, it is close to the center (you can walk there), well connected with public transport (metro and bus) and the metro. Highly recommended, without a doubt!!

I stayed for 7 days because I was attending an exhibition in Berlin. The room facilities were basic. They were soundproofed and clean. The rooms were cleaned every day and there was free water. The hotel is very convenient to walk nearby (this is the biggest advantage compared to the price). You can see the Gestapo Headquarters, Jewish Monument, Berlin Mall (shopping) and Balanmen Gate in 30 minutes' walk. There are restaurants and supermarkets nearby, which is basically very convenient. . The inconvenience is that the hotel is too big and it is a tourist hotel. There is always a queue at the front desk and breakfast is always overcrowded. Don't expect any service. Just do everything yourself. This price buys convenience and safety. It's safe to walk around the surrounding neighborhoods.