Ibis Hotels in Berlin

Great hotel with a great central location. Alexanderplatz is just a few minutes walk away. Parking was very cheap. 10€ for 24 hours. The photo shows the view from our room of the television tower

We stay here 3 nights for holiday . Excellent position ! Good view. The price is reasonable and staff is kind and helpful. But the room doesn’t smell well.

The hotel is quiet in a busy area. Although it is on the main road, it is not noisy. The room is large, the bathroom facilities are good, and basic daily toiletries are provided. The service is very good. Yiyi and Coke have excellent service attitudes and make guests feel at home. Thumbs up. The breakfast is quite rich, the fruits are very fresh, and the combination of Chinese and Western food basically meets the needs. The restaurant environment is elegant and it is comfortable to have breakfast

Good location, small rooms but basic facilities and clean. It is convenient to travel, there are many attractions around, and the airport is about 26 Euros. The room booked did not include breakfast, but there was a buffet on the first floor, 12 euros for one person. To experience the local breakfast in Berlin, we chose to go out and have breakfast in the bakery. The hotel helps to make a reservation for a taxi and needs to pay for the service. The actual taxi at the entrance of the hotel is not difficult to call. When leaving the hotel, it is a black taxi. It feels like being bypassed.

Express Hotel All room specifications are the same. Breakfast is normal. Those in normal European hotels are slightly simple. Nothing in the room. You need to prepare yourself. The nearest subway station walks for ten minutes. If you go to travel, it is not convenient to take the subway. The subway is a little longer. The surrounding environment is still quiet. It is not the place where the Chinese are getting together. There is an ice cream shop opposite the hotel. 1.2 Euro is delicious. There is also a outside. The atmosphere of the restaurant that eats the steak is very good. Below is the photo of the restaurant. It’s okay to stroll to the subway station. There is a supermarket. You can also go to the subway bus because Berlin’s public transportation is particularly difficult.

Very convenient location. Right next to major bus station (i took flexibus direct from airport and it took40mins). 3 mins walk to U and S bahn. We arrived early morning and we were given a room, but we need to pay $20 extra which i think it’s fair. Contrary to some comments i saw, the front desk was fairly helpful and efficient. As expected , The room is small. All supplies and amenities are very very basic. Again this is as expected. Room quite dusty which i think can improve. Bed is not comfortable but this is reflected in the price. Overall it’s value for money. As we needed to commute to Messe Berlin frequently this hotel has made it easy due to its location We tried the buffet breakfast once. Adequate i would say. There’s a convenient store right next to bus station so you can get most of your f&b supplies there.

The staff was friendly and helpful. As a result of the relatively close proximity to the Spandau long-distance train station and the subway plus shopping malls, the location is very good. The room was always clean. The Internet was a disaster. The TV screen could be bigger. The room is rather small. The mattress keeps slipping. We travel around the world and this is the first time we have a room without complimentary kettle/coffee/teas on the room table. Also, the room rate is expensive.

I stayed in the hotel on 8 December for one night with my wife, 3 years old son and 2 months infant daughter. Upon check-in we received an upgrade and a welcome drinks voucher being a Platinum member of Accor. I informed the reception that I would like to have a late check-out up to 2 PM because I will be outside at other part of the city for a meeting and might be late in afternoon. The reception agreed to it and told me that Platinum members have free late check-out. I also asked if the hotel honors Accor Ambassadors and the hotel refused that they are a franchise and they do not. The room given to us was Room 54 and it was good and hot as per the weather condition, 0 degrees outside. The beds were comfortable. After check-in and leaving the luggage in the room, I came to the lobby and I was working on my laptop when my wife informed me by phone that the bathroom was having a bad smell and the shower area had a problem, the water does not drain. I checked it and came back to the reception. The manager herself was available at reception and I informed her about the issue. She said she will get it checked. I went back to the lobby to work on my laptop. Despite complaining, the issue was not solved neither we were given any feedback. Next day I could not take a shower before going to work because there was plenty of water from the previous day. I tried to fix the drainage by myself but the water was taking a lot of time to drain. I left the hotel for the meeting. Around 11:45 AM my wife called me and said that the hotel wants her to check-out. I told her that I will send an email to the reception, if they come again tell them that I sent them an email and if they insist, come to the lobby with the luggage but it was difficult for her to come out with the luggage and the infant at same time. My wife had a health issue and it was not possible for her. I did not had local German calls allowed on roaming. I only had an internet SIM for EU. I excused the Deputy GM of the company I had a meeting with and sent the hotel an email. The Deputy GM asked me if there is a problem and I explained her that the hotel wants my wife to check-out now and being a Platinum member the late check-out is possible and I already had it discussed yesterday. She offered me to talk with the hotel directly using her mobile. She dialed the number and phone was on speaker. The phone was answered by the manager herself. I was told by the hotel that the hotel is fully booked but they lied, I checked later and several rooms of all categories were available including the one I stayed. I made a reservation for the same category of the room I am staying in just to show them that they lied and that the hotel is not fully booked. Reservation was late canceled as cancelation was free until 6:00 PM. I returned to the hotel as soon as I can and we checked-in to another Accor hotel. We are staying in Accor hotels since a long time and we never had such issues. In short the said hotel is