Hotels in Gesundbrunnen, Berlin

I I had an unforgettable hotel experience. When I arrived, I tried to push the door open, but it was locked. There was no doorbell. Just as I was fretting over what to do, three groups of guests who had booked the same hotel tried to enter, but none of them could get in. Then one of the guests noticed a digital keypad and typed in the code from her email, but none of them could get in. Each of our groups tried their codes, but none of them could get in. As we were still fretting, the door suddenly opened, and a guest came out, allowing us all to enter. That guest explained that the hotel had emailed us a ten-digit start code and a four-digit comfort code. You had to enter the start code first, then the comfort code, to open the door. The other guests had both the start code and the comfort code, but my email only contained the comfort code. The kind guest checked my email and confirmed that it contained only the comfort code. He then called the hotel, and they said our reservation had been cancelled because we hadn't paid the city tax. However, I clearly saw on the check-in voucher that the €29.90 check-in fee was payable upon arrival. The staff member on the phone later said they would email us the payment and, after payment, gave us a new start code and comfort code. After payment, we finally got a room. However, upon checking in, I discovered it wasn't the Standard Studio with Balcony we'd booked, but a Standard Studio. I didn't want to call them again to complain about the mistake; I just wanted a comfortable room. The hotel's location is convenient, about a 5-minute walk from S train station, and the room was generally acceptable.

Ich war sehr zufrieden mit meinem Aufenthalt! Die Sauberkeit im gesamten Hotel war hervorragend - sowohl im Zimmer als auch in den öffentlichen Bereichen. Der Service war super, das Personal war freundlich, hilfsbereit und immer ansprechbar. Besonders angenehm war der schnelle Check-in und Check-out, der reibungslos verlief. Die Betten waren äußerst bequem und sauber, ich habe wunderbar geschlafen. Insgesamt eine klare Empfehlung für alle, die Komfort und guten Service schätzen.

good connection to main station, reasonable restaurant, quiet

+ Location is not bad near to train station and a mall. Breakfast is good. - Hotel system doesn't seem to link well with 3rd party hotel booking site like this one. Settling payment amount and receipt upon check out was a chaos.

四人間佈局合理，但對四個人來説空間不算很大，行李箱需要有序擺放，且不能都完全打開。合理規劃一下也還可以。衞生間還算寬敞，整潔明亮。 酒店距離最近的地鐵站步行八分鐘左右，很便利。 酒店早餐也很豐盛，用餐環境也很好，寬敞明亮還有可以看到窗外花園的景觀座位

The room is big enough. Quiet. Old age can be. Travel is very convenient.

This is a budget hotel with a more basic, mid-range feel. The carpet has a strong smell, and there’s no minibar in the room. While it’s affordable, I’ve stayed in better hotels in Berlin. On the plus side, it’s close to both the metro and train stations, which is convenient. The neighborhood is also average — not the best area to stay in Berlin, but not the worst either.

The hotel is not big, but it is very clean and the service is very considerate. It was said that check-in would be after 2 o'clock, but I arrived early and was waiting for the room. At 1 o'clock, the boss came over and said that a room was available and you could check in in advance.

The room is very basic, just a cabinet and bed, not table or chairs in room, it quite far away from the city , need transfer 2 to 3 times train to all the surrounding scence.