Guest User
November 4, 2024
We booked a double and a single room. We were surprised by the size of the double. It was big and very roomy. However, alot could be desired regarding cleanliness. The bathroom was really unpleasant. You could write your name in the dust in the windowsill, and utilities like the hairdryer stand, towelrack, toilet paper holder and radiator. Absolutely disgusting. The single room were slightly cleaner in the bathroom, but had these really nasty carpet stains. We thought they were mold at first, but no. Not ok for what we paid for the rooms. On top of that, no breakfast included, and cost us an extra €200 for 5 people 2 mornings. And what a glorious rip off that was. Been to several hotels over the years, and this was by far the most boring breakfast ever. The dining room was nice, but we expected alot more to select from for the extra money we had to spend for breakfast. If we had known, we would have saved that money, and gotten something far better at some of the other coffee shops or restaurants around. During our entire stay, we met two people on staff who were actually nice. A young man keeping track of the room numbers on arrival to breakfast, and a young lady (long hair and glasses) at the reception in the mornings. The person in charge of the bar, just went off and vanished for long periods of time, and when he finally came back, we and other guests were told abruptly that the bar was closed, and he went off again. There is no lounge, or anywhere you can sit and wait for things like pick up after you have checked out, unless someone is kind enough to open the door into the bar area. 3 stars must be a joke. If we ever come back to Berlin, we will be booking elsewhere