City Hotel am Kurfürstendamm Reviews

The hotel location is good but rooms are very small and very old. They offer very poor breakfast. Toilet flash tank in my room was broken and couldnt flash. instead i've been told to use waste bucket to pour water in. Generally the price and service is not value for money.

very nice place cheap hotel and good stay!

So old fashioned and dirty facility. Not clean. Terrible place to stay for the money value. Never recommend it only except for the location which is just close to the metro U-bahn.

Quite dissatisfied, the worst, bar none. The service attitude is extremely bad and unfriendly. The front desk does not speak English. Ctrip will check out on your behalf. The luggage will be collected the next day. The front desk is not 24 hours a day. Yesterday the front desk closed at 12 noon to return the room card. No one was there anymore. When I returned the room card this morning, the front desk asked for 70 euros for the room fee. I told Ctrip to handle it. The front desk also said that they did not agree and wanted 70 euros in cash and refused to pay by credit card. They threatened to charge more if the luggage was not taken away after 12 noon. 70 euros, that is, 140 euros for one day's luggage storage. It is simply a shady store and is suspected of discrimination. This is the first time that a hotel in the world has encountered it.

wasn't clean also bad .wasn't good

Good value for money, close to the subway station, the room is big enough, and the room is cleaned every day

It is not for people with fear of space

房間很小，網絡很差

I will start with the positives, Breakfast was ok and location was good. Unfortunately the room was terrible, the first room we had, had leak in bathroom. We were moved, next room looked dated, no kettle or working Tv (was told to use Tv through my phone, what’s that all about!) We all got bitten (I assume bed bugs), and the extremely large window opened all the way, without having bars or some safety device on (would of thought being a family room was a must!). The hairdryer couldn’t be moved out of bathroom, and there was no plug in bathroom to plug it in anyway, so just a useless decoration really. I consider myself a realistic guy, and understand that standards aren’t always the same as you get at home, I queried some of these points with the owner/manager (not sure which), but he was about as much interested as I was about needlepoint! All in all the room and the and decor is dated and dirty, it needs to be modernised! My last point is that I didn’t pay attention to the negative reviews, but they were all correct, book at your peril, and good luck ! (Ps Berlin as a city is lovely, I recommend a bus tour and seeing Brandenburg Gate)

Firstly, there are no safes in the rooms as stated in the hotel's information. I asked at reception and they are looking for a new provider. The gentleman on reception will kindly let you use the hotel safe but you will have to do an itinerary each time you leave or collect your items which includes counting out any money you leave. This can be time consuming if you have a quite a few things. By the end of the holiday we left the items in the room as the reception is not available twenty four hours a day, as it should be as stated in the hotel information. If you have items in the safe you will not be able to collect them while the reception is closed or leave items. The doors between the room and the connecting corridor are not fit for purpose. They seem to be made solely of wood with no noise cancelling properties letting all noise through. All noises can be heard in your room, from housekeeping shouting outside the room at 8:30am to large groups of teens running and shouting in the corridors at all hours. The good points of the hotel are the location and the beds were quite comfortable.