To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(199)
Positive reviews(197)
Reviews with photos/video(42)
Convenient location(70)
Easy to get around(68)
Close to train station(51)
Quiet & comfortable(15)
Delicious breakfast(15)
Beds were average(7)
Good sound insulation(6)
Friendly front desk staff(6)
Negative reviews(2)
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Business travelers
112 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Nice and clean hotel just next to the railway station. But not that close to the city center.
Response from Property: Dear guest,Thank you very much for staying with us and your positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Hannah Wye
Standard Twin Room
Stayed in May 2024
Solo travelers
12 review
4.5/5
Great
Posted on May 7, 2024
Very convenient location, just 3 mins walk to Main Station. Signed up for member for free and received free city transportation travel card (S-Bahn, U-Bahn, Tram, Bus, VBB). Breakfast at ground floor dining hall with variety of food. We enjoy the button mushroom stew with herbs, croissant is very good as well. Reception are friendly and helpful.
No teabag, coffee and kettle in the room. Ground floor have bar, can ask for hot water from there.
Room is clean and soundproof is super great even just right beside Main Station.
rcwl9
Standard Twin Room
Stayed in Oct 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 29, 2024
Excellent location next to central railway station. Room had a faulty hairdryer but got a replacement from concierge immediately.
Response from Property: Dear guest,Thank you very much for staying with us and your positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Guest User
Business Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Very good hotel , We liked it and like to book again.
We would like also to recommend our business people and friends.
Many thanks
Ibrahim
Response from Property: Dear guest,Thank you very much for staying with us and your positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Kok Chun Lee
Standard Double Room
Stayed in Mar 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Awesome location. Main train station is just a short walk away.
Very friendly reception, was given an early check in plus a pass of free public transport during my stay. Very convenient
AdRaInKe
Standard Double Room
Stayed in Aug 2024
Solo travelers
57 review
4.2/5
Very Good
Posted on Aug 8, 2024
Check in via the self check in kiosks was easy and allowed me to skip the line. Location is excellent especially for the main train station.
Response from Property: Dear guest,Thank you very much for staying with us and your positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Guest User
Standard Twin Room
Stayed in Jul 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Sep 19, 2024
location is perfect, just less than 5 minute walk from berlin hbf. room facilities are just basic but overall clean and acceptable.
Response from Property: Dear guest,Thank you very much for staying with us and your positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Dimon_yskm
Standard Double Room
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Great service, timely cleaning, and the hotel is conveniently located! Will stay at this hotel again next time!
KRIT
Standard Double Room
Stayed in Jul 2024
Couples
5 review
4.5/5
Great
Posted on Jul 11, 2024
Near train station, good service staff, excellent breakfast. But only one VERY FLAT pillow per person. Blankets had some smell.
Response from Property: Dear guest,Thank you very much for staying with us and your positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Guest User
Standard Twin Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Located only a few minutes away from the Berlin Hbf. Accessibility is perfect. The room is clean, the lift (elevator) is properly functioning, the shower is well functioning, people at the front reception are nice.
立地:ベルリン中央駅から徒歩数分です。駅からホテルまでの道にもさほど大きな段差もなく、良い。
清潔度:良い。
外観:良い。
エレベーター:稼働。
ベッド:良い。
ミネラルウォーター(ガス入り):ガス無しがいい方は駅で調達されてください。
エアコン:あり。
シャワー:稼働。。
周辺環境/治安:駅から近いものの、フランクフルトやミュンヘンやハンブルクなどの大都市と比べるとかなりマシです。昨今治安が急激に悪化してきており、駅周辺には重度のアルコール中毒/薬物中毒と思しき方々がたむろしています。重武装の警察官が駅周辺をパトロールしておられます(お疲れ様でございます)。路上喫煙OKなのでどこもかしこもタバコの臭いと煙が漂っています。歴史ある街がタバコの吸いガラで汚されていくのをみると心が痛みます。歩きタバコをしている方々もおられます。大麻の臭いもします。
周辺レストラン:多数あります。治安等々気をつけてご利用されてください。
Response from Property: Dear guest,Thank you very much for staying with us and your positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Man Wah
Business Room
Stayed in Jun 2024
Couples
12 review
3.2/5
Posted on Jun 30, 2024
The location is quite good. Breakfast is not good and less variety to choose. No hot water supplied so that no any tea or coffee provided. Also, there was no water boiler provided. This was very disappointing.
Response from Property: Dear guest,Thank you very much for staying with us and your mainly positive feedback.We would be happy to welcome you again soon.Your IntercityHotel Berlin Hauptbahnhof team
Anonymous User
Standard Twin Room
Stayed in May 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel is near Berlin Hbf that it only takes 5 minutes walking to the hotel. The room is clean and cozy.
Guest User
Standard Twin Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Very nice stay. Breakfast good but please where were the bacon and sausages? Coffee lovely.
Very quiet rooms.
Teo
Standard Double Room
Stayed in Aug 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Just stayed here for one night on the way to Scandinavia. It was an excellent place to stay. Arrived early at 12noon from Prague and tried to do early check-in so I can spend the afternoon exploring the city. The reception said I could do this for an extra 15 euros. The room was functional, clean and everything was working well. It is a very convenient to stay near to the train station so thumbs up ! Recommended.
Anonymous User
Business Room
Stayed in Feb 2024
Other
1 review
3.7/5
Posted on Feb 19, 2024
The experience was impressive and the services are good but lack some amenities in the room, an adaptor was not provided to charge phone but the hotel location is perfectly nice.