Hollywood Media Hotel

It's very conveniently located on Crotch Street, close to everywhere. The room was very clean. The overall service was good. Until I was about to leave the store, I asked the front desk to print the boarding pass. The attitude was very bad. The vertical version was printed horizontally, the QR code was not printed, and I was unwilling to do it again. As a result, I couldn't use it when I arrived at the airport.

The hotel is absolutely clean and the staff is friendly, the night shift employee is extremely friendly and very helpful. The Uhlandstrasse underground station (not Kurfürstendamm!!!) feels like a long walk. There is a bus station near the hotel, but there are long waits late in the evening. The telephone in the room didn't work and hadn't been repaired even after three days, despite repeated promises and assurances. When I then asked the lady at reception if I could make a quick phone call, she just said quite rudely that it wasn't allowed. (Otherwise the staff were friendly). To be able to switch on the electricity in the whole (!) room, you have to insert the card next to the door, only then do the lights and everything work. It's just too bad that the fuse blows almost every time. Then you have to feel for the fuse at the back of the wardrobe and put it back in again. It's a joke. Other rooms have had this problem for months, without anything being changed. The soap dispensers in the shower and by the sink are also a disgrace. The soap containers are fixed in a modern, impractical wall bracket. To get anything out, you have to press against the hard plastic soap containers with unpleasant force, but then a whole lot comes out. The fittings in the bathroom may be hypermodern, but they are very difficult to use and take some getting used to. The bathroom door is also the shower door. The furnishings as a whole seem too hypermodern and soulless in my opinion. Everything is somehow very strange and I didn't really feel comfortable in this hotel.

The hotel is in a very good location, on Crotch Street, with all the big brands you want to buy next to it. However, the smell of the hotel is not very good, especially at the entrance, and the facilities are relatively old. There is a famous Vietnamese rice noodle shop near the hotel that is good.

We arrived at the hotel around 9:30 in the morning. The lady at the front desk was very friendly and understood that my husband and I were tired after a 10-hour long flight. She told us that the room was being cleaned and we would be able to check in in 1 hour. This was a very nice experience. Friendly service. The room was large with a spacious living room, the only drawback was that the corridor from the elevator to the room was too long. The breakfast is very good. There is equipment that allows guests to squeeze their own fresh juice. This is a great experience. The coffee is also very good.