Hotels Near Altberliner Originale in Berlin

We stayed for three nights. Checking in was not optimal, as only one woman had to cover both the bar and the front desk. We had to wait when another guest got in front of us, for about 20 minutes. We had been given a room for handicapped people, although we never requested this. It meant a little playing around with the shower. A squeegee for the floor would have been useful, as the water didn't drain away immediately. The hotel is very clean. There was a safe, but no refrigerator. The room was specious, and the beds comfortable. The breakfast was varied, although there was only one sort of cheese served, while there were many different kinds of meat. The name of the hotel had led me to think that the hotel was more centrally located. This hotel is not near the Alexanderplatz. The U-ban stop closest was closed. The S and Uban station that was open was a ten-fifteen minute walk. The area around the hotel is under construction, which made walking towards the museums, etc. that we had come to see, a little more challenging.

This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.

Great hostel, located 10 minutes away from Alexanderplatz and with another station right outside the entrance. Nice staff, very clean and comfortable room and bathrooms, there’s also a bar downstairs and you get a discount if you show the room card.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

My main consideration for any hotel is the LOCATION, NEIGHBOURHOOD & PRICE. This hotel is very near to metro, easily accessible & walkable to major sites. It is very near to Gendarmenmarkt. There are many restaurants & convenient stores in the vicinity. We felt safe in the neighbourhood when we were outside late night. Based on the many reviews, i chose the 226 sq ft room, spacious enough for us, a couple w 2 large luggage. It was quiet even though the room was facing the main road. The room, shower & toilet were clean & functional. The room cleaned & towel changed daily. I would stay here again if I return to Berlin.

Just completed a five night stay at this hotel and had a great experience. The staff is extremely knowledgeable regarding the surrounding area and Berlin in general. My room was wonderful and the breakfast superb. The executive lounge was well stocked and the staff helpful. Highly recommend this centrally located hotel for your next visit.

Although the room are nice (good coffee and nicely furnished), the overall experience is rather poor. The staff (1 person only during day and the night shift) is far too inexperienced and likely all below the age of 20. We had the change room twice due to leakage in the air conditioning system. Making sure the wooden floor did not damage from the water, towels were used, but it was clear the staff didn’t bother and made a fuzz about giving us a new room. Also when you call the staff from your room with the room telephone, they do not pick up. When you call them with your cell phone, they pick up. Why? Further, we selected the hotel partially because of the good looking gym. Surprise, you pay for the gym, each time you use it: €15 per person. The Spa is not open, due to the fact that the hotel recently opened (?). It is clear that the hotel is significantly understaffed and that the service level is poor. Cost cutting is understandable post covid, but we got the feeling that the expenses applied for building this place were high, and that cost cutting may make this place profitable long time in the future. Location is good; close to well functioning public transport. Breakfast was fine, no worries there.

I went to this hotel for a mid-week vacation with my lovely daughter. With an UBER it was about 10 Euro to get to the hotel. Check-in was smooth, the older man behind the desk wasnt overly friendly but rather efficient and that was fine. We paid the tourist-tax and got one room-key for our room. We paid online about 80 Euro a night and we got a room with three beds at the back. The room was clean and simple. A desk with a big-screen TV, a shower-room with a toilet and a wash-basin. The shower was ok but we didnt like the shower-curtains. Also the water would be warm for about five minutes but it didnt bother us. Everyday cleaning with new linen and towels. In the morning you can have breakfast but you have to pay for it. We didnt use it. The hotel is set conveniently in the middle of Berlin near Kurfurstenstrasse and Dam. Near the U-Bahn and busses.

Although the location and price for this hotel is great, the rooms themselves were disappointing. When entering the room for our first night I was immediately concerned about the room, with some wall fittings falling off, what seemed to be a lack of smoke alarm, one small bedside lamp and a tv relatively small and far from the bed along with only one alternative chair. Despite these shortcomings the room is quite spacious and beds relatively fine, with somewhat good soundproofing on the windows to stop the noise of the busy streets. Although these negatives would have been outweighed by the positives, we also had no room cleaning our entire 6 night stay which was highly disappointing. We would be awakened by the cleaners relatively early in the morning however usually we slept through this first attempt to clean. Most hotels would assume someone is asleep and come back and clean after they have gone about their day however this did not occur for our entire trip duration. To make matters worse we had no toilet roll replacements and had to source our own. In addition, on our 5th night they did Infact enter our room, they did Not take our overflowing bin, towels from the specified pick up area, change our sheets or make our beds or clean any portion of the room as expected of them. All they did was give us toilet roll. Very disappointing considering the ideal location for the hotel and the price.(although much cheaper than anywhere else in the area so some disappointment to be expected)

The staff were very nice and kind, the location is really good since it's so close to the attractions, the price is alright, the rooms we're unfortunately dusty, dirty,few spider webs here and there and they especially looked sad and depressing. The breakfast was good, but the choice was very little unfortunately. It's an OK place for a short visit of Berlin