Best Hotels near University of California, Berkeley, Berkeley

It is an old resort hotel. The room looks a bit shabby, but the bed is comfortable. But when I went to the restaurant to eat, I looked around and found that it was indeed a resort hotel. When I had breakfast, I saw the yacht pool view outside the window, which was very beautiful. Parking is also very convenient. You need to swipe your card to enter and exit the parking lot. In addition, the location of the resort does not allow outsiders to enter, so parking is very safe. But you need to check in first, then drive to the building where you live and unload your luggage, because there are four or five buildings in the resort, which is very large. The most worth mentioning is that you must buy breakfast, which is served from 6:30 to 10:00. It is a very authentic American breakfast. Everyone uses the menu to order. There are typical Benny eggs breakfast, Omlet, Oatmeal, coffee and orange juice. A breakfast voucher is worth 25+ yuan including tax, but because someone is serving, you need to tip for breakfast. If you don't give it, you will be reminded.

Never would I ever expect this unprofessional treatment from a Hilton company hotel. I specifically picked this hotel to have a COVID safe girls day with family. I was looking online at the rates when a third party company e-mailed me about booking the reservation and I called the number. I wanted to confirm that the room service and pool were open since things are different with the pandemic. The agent called the hotel to confirm and they said that both were active and open. I'm not sure who lied- the hotel or the third party, but I don't think that the third party would lie if they went out of their way to call the hotel. We get there only to find out that there was no room service, the 2 ft long pool was closed for renovations, AND to top it all off, the hotel was 90 degrees. Our family couldn't even stay because a member of our party had a panic attack over how disgustingly hot and stuffy it was. Amenities aside- the air conditioning not working ALONE should qualify enough for a full refund. When I got home from the trip, I called the hotel and explained the situation and I was told I would receive a partial refund. Not thrilled but at least it was something. Then today I receive an e-mail saying my request for a refund was denied. They said it ”wasn't in the hotel's control” which is honestly bs. I understand that I booked through a third party but to have to deal with not having the amenities we specifically booked the hotel for, the AIR CONDITIONING NOT WORKING, and being LIED to numerous times, I believe is perfectly within the hotel's control. Hilton has enough money in the world to be within its control. Absolutely disgusting treatment and I will never be booking with Embassy Suites or any other Hilton branch EVER AGAIN.

I traveled to the Bay Area for a memorial service. I had my 90 year old, disabled father in tow. After the long drive, my dad had great difficulty getting out of the car and walking. The friendly and helpful staff was right there to help me and even loaned us a wheelchair for the weekend. We got a suite on the 5th floor. Although it was not ADA accessible, it did have a walk-in shower and wide doorways. There was a nice balcony with a great view of the bay. The bedroom and living room had separate air controls (which was wonderful as I run hot and dad runs cold). There is a full, 6-person conference table in the suite! My cousins brought dinner over and we had a family dinner right in our room! We also hosted family and friends in the very comfortable downstairs bistro area for drinks and conversation. The staff was very friendly and helpful and the food was great!

Great location for visiting our relatives. Front desk staff was helpful, and we appreciated that they had extra towels and toilet paper behind the front desk so that we wouldn’t have to wait for someone to deliver this to our room. Beds in our 7th floor room was surprisingly firm. Most hotels have worn soft beds. Bathroom is well designed considering it’s a small space. Bright lights and white walls with a modern shower reminds me of a deluxe cruise ship bathroom. Mini microwave in the room is a nice plus because the Trader Jo’s is right across the street. Free parking is a definite plus. And lobby area feels like a mini living room. At night, you need your hotel key to walk through the front entrance sliding doors as well as tap key to access elevator — great double security feature which I appreciated! And housekeeping staff were genuinely helpful and friendly.

Hotel is kept in good order. When the facility runs out of parking in the hotel parking lot you are directed to park in the paring complex across the street. Be cautious when parking there, Oakland is a crime riddled city where criminals get a free pass to prey on the weak. Be cautious when traveling in all of the bay area. Wear a bullet proof vest if you can.

Lack of clarity on the additional resort fee charged made for a disappointing checkout. Although I booked in the Accor App and it showed a total price with some comments in taxes, nowhere did it mention on an additional resort fee of $45 per day. I even spent 7 mins with the checkout agent to see where it was mentioned in my app booking but she could not find it. Disappointed with the lack of visibility on additional charges

I was extremely disappointed with my recent stay. I spoke w/ the front desk manager & with many other staff during my stay at this location. This turned what was supposed to be an exciting, exploratory visit to Oakland for house hunting, into a bit of a drag and disappointment. I have outlined some of my feedback below as I think this should be addressed on a larger level so that others do not have the same experience as us. First, I am FUMING irritated by how I was treated by the valet at this hotel. It happened twice in the same evening, with the same person. He was rude, talked down to me about how to speak to the valet staff about how I need my car to be parked, and had extreme attitude, after making me move my own car several times because he was overwhelmed. This is unacceptable. I have driven cars in hundreds of hotels both in and out of the U.S. and I am not about to be talked down to by a valet attendant. The hotel itself. This hotel needs help. The bathroom is dirty and broken down. We had a tile loose above our bed that made us nervous to sleep and the floors were pretty gross in the bathroom. It was an extremely warm weekend in Oakland and our room was so warm and the AC was not working properly. We had to call and have a fan brought to our room because we couldn’t sleep. Also we had a lot of issues with the television not working on the internet. So had major limitations on working Netflix etc. The hotel service. We needed plates and silverware for take out one night. We had been out house hunting until later in the evening and we called for plates/silverware. I took nearly an hour to get these items to our room and we had to call more than once. We also requested our room to be serviced on Saturday (we called earlier in the morning to double check they would be coming). We had a stain on our sheets we wanted changed. We arrived back at the hotel later around 9pm after another day of house hunting to find our room completely untouched and unchanged. It was so frustrating because we were exhausted. This time I decided to speak to the manager on duty (who was friendly and understanding) but again had to call more than once because of the delays. Our room did not end up fully changed until 11pm. We stayed in Oakland because we are relocating back to the Bay Area and wanted to check out the East Bay and in particular Oakland, Rockridge and the Oakland hills. This is nowhere near the welcome we expected and was a major turn off to Oakland. Ya’ll need to get it together.

Have stayed at this hotel many times over the years when I come to the bay. Pros: - Nice breakfast - Kept clean - Spacious - Shower is really nice - Modern looking room Cons: - Clientele has gone downhill over the years - Elevators are slow or out of service - Increased risk of your car getting broken into at this location