Guest User
September 13, 2024
The hotel is well situated just inside ramparts. The staff were polite and efficient. The food in the restaurant was good. The breakfast was average. The room was clean. A word of warning though- avoid room 26, a junior suite. When we arrived the temperature in the room was 29 degrees. (The temperature outside was max 23 degrees). No air con, but there was a fan. We had the fan on and the window open throughout our two night stay. On the morning we left it had got down to 25 degrees. But the noise of the fan drove me mad. The room was long, with a window at one end which looked directly into another room, so for privacy, despite the heat, we had to shut the curtains at night. After the first night, when we discovered we were over the laundry, we asked to move. Unfortunately we were only offered a ground floor room which was not acceptable to me. We had paid extra to the tour company we booked with to upgrade to a junior suite, so it was very frustrating.