Bergen Hotels with Gym

The location right next to the harbour in Bryggen is great. However I was disappointed with the service. On one day, our room didn't get serviced. No reason why. We had to go to reception to get coffees, soap etc. For a large chain, fairly expensive hotel, I would expect servicing of rooms to happen daily. I didn't find reception staff to be particularly friendly either. The hotel is large, corporate and a bit soulless. I prefer the smaller chain hotels that have a family feel to them. I probably wouldn't book here again.

I chose Scandic because I have had good experiences in the past. However, this stay has been quite horrible. After a long journey to the North Cape and back again, it was important for me to get a good night's sleep before the journey home to Denmark. Already when I/we checked in, many young people arrived with full plastic bags with clinking bottles and large speakers in tow. I wondered, but thought maybe they should go ahead and have a party. I was completely wrong there. The party was held at the Scandic hotel from early evening to early morning. There was running in the corridors, shouting and screaming, banging on pipes, doors slamming continuously, and there was partying and noise that only really drunk people can make. I and others contacted reception who unfortunately could not deal with them. I also think that one or two receptionists cannot handle 20 maybe 25 very drunk young people. In the morning told the young female receptionist that when they complained about a room, the party just moved to a new room. She was very kind and apologized many times. Friendly and sweet service. Immediately, I think that the police should have been called if the party didn't stop. Me and my 2 fellow travelers were refunded DKK 400 for our rooms... But honestly, I think it would have been appropriate to give us the full amount back. Never before have I had such an experience in a hotel.

This is the first time I write a review while still being a guest at the hotel, lets start with the good things. The hotel has an excellent location, nice and newly renovated rooms and friendly staff. Breakfast was fine and had good variety as well. However, the upsetting part is that the bad things exceed the good ones. The hotel has a very loud bar/club on the ground floor and plays loud music even on weekdays until late at night, the loud music can be heard in the room. The bed isn’t comfortable, the one I had was used a lot probably and had an inside curve in the middle. The room service menu says that it’s available until 11 pm. However, if you try calling them after 10 pm nobody answers as the kitchen closes at 10 pm but its not written anywhere. They also charge for getting you tap water!! The reception desk, although they say its a 24hours desk, they wouldn’t pick up the phone if you call them after 10 pm. Once I asked for a fork at 10:15 pm the receptionist had to check if room service team would accept as the kitchen had already closed. And had to call the reception twice to get hold of them. The parking garage is operated by a third party, its very small and has probably spaces for 20-25 cars. So most probably it always full, in my case, the hotel staff asked me to go park my car in another public parking garage and walk back to the hotel. The housekeeping team doesn’t clean the room properly, I had hair in the bathroom and the shower drainage is blocked. I stayed at this hotel for 5 nights, this night is my last and I keep getting disappointed every night. I think the hotel has to offer better services and quality. You even have to greet the receptionist as they would answer by hello rather than “good evening” or “how can we help?” But that’s not important anyways. For the price I paid, I expected much better services from this hotel. I would definitely come back to Bergen, but never to this hotel, and wouldn’t recommend it to anyone. Its not a 5 star hotel according to the global standards. I wouldn’t even give it 3 stars.

We arrived late evening and had to wait in the lobby for a good 40 minutes because the key system did not work. I felt bad for the receptionist that became so stressed he was swearing and saying sorry to us multiple times. He offered my man a bottle of water as it was included in the membership but we would have appreciated Mabe a glass of water for me as vell. After getting another employe to help out they got us to the room. Both very helpful and stressed. These things can happen we understand. The room had a view over the harbor and was clearly at the old part of the hotel not like the pictures of the hotel. Very high ceilings, but very dark. Not a lot of lighting in the room. The glasses in the room was dirty with lipstick stains so we had to take another trip down to the front desk. The bed was inviting even tho it was two single beds and not a double witch we expectedly have booked. Plus for robes and slippers. The bathroom was also old and it was very hard to find a livable temperature in the shower. Eigther super warm or freezing. Wee needed to sleep with the window open because of the room was quite warm and not well conditioned. The breakfast was ok, not really what I expected for a clarion hotel but I found options to my likings. The breakfast staff was nice. The best thing about the hotel was the location but all in all we will be choosing one of the other hotels in the city center the next time.

The very sweet lady (Ms. Marha?) on the reception upgraded our room as well as gave awesome recommendations for nearby bars and clubs! The hotel itself was clean, and the breakfast spread was out of this world!

The hotel is very close to the train station and a short walk to Bryggen. The location is very good. We stayed for two nights. On the second night, some of the facilities in the room had a power outage. We went to the front desk and asked if we could find someone to check it out during the day. We had to take a shower in the dark, which was very helpless.

The historic building has some quirks but they were more than made up for by the very friendly staff. For example, one of our family rooms had a key card door opener that was faulty, so a staff member had to always open their door. Also, the very deep bathtub / shower may be hard for some people to safely step into, but we found the grab bars made this ok. The breakfast, mid afternoon waffles, and dinner were all good. The dinner had plenty of choices of a soup, salad fixings, bread, so this was nice on a rainy night when we decided not to venture out to dinner. The hotel is very attractive with an opulent feel, and the location, right at a corner of the Bryggen area, can’t be beat. On a rainy afternoon we could just go a few steps across the square th a good Museum of the Bryggen, which was very interesting. Our three boys ages 11 to 14 enjoyed this museum.

The location is very good, the breakfast is superb, and you can eat all kinds of salmon and cheese. Less than one kilometer from all major attractions. The facilities are relatively old, which is equivalent to the level of domestic economic hotels. The front desk is very warm and the Europeans are always friendly. Still very recommended.

This is a nice hotel, but isn't a good choice for people needing a twin-bedded room. The location is terrific, it's clean with somewhat quirky modern decor and the breakfast buffet is amazing. The problem arose with respect to our booking of a twin-bedded room. Realizing that the standard twin-bedded rooms were really small, we booked a superior twin-bedded room. So imagine our surprise when we checked in and were told that the hotel doesn't have any superior twin-bedded rooms! Why did they accept our booking, I wondered.... Anyhow, we were given a standard twin-bedded room, which was really tiny, making it hard for two adults to find space for baggage and to move around.... Moreover, the beds were really tiny and very soft. It was a bit of a let-down, since we had hoped to be really comfortable for the price we were paying. That said, after we asked the reception desk to reduce the rate we were paying since we weren't getting the room we were paying for, she eventually agreed and we got a small credit on our bill.

Stayed when: August 2022 - 5 nights, party of 4 (booked a corner suite which comprised 2 rooms with a common entrance) Location: Excellent; key areas/attractions were walking distance (10 minute walk from train station) Rooms: The first room was large whereas the 2nd room was quite small. Not sure if the bed in the 2nd room would qualify as a double bed. The rooms are nicely done up. Breakfast: Good breakfast. However hot beverages such as cappuccino etc not part of the breakfast package. Have to be paid for separately. Not an issue but found it strange/petty for a hotel like this. Gym: Small but functional. Gives the impression that not much thought has gone into it. Two issues - first was lack of ventilation and second was no drinking water available Service: While the staff was polite and helpful, we faced some service issues. The lock on the main door to the corner suite (leading up to the 2 rooms) was not working. Despite requesting the reception staff several times to have it fixed, the problem was not solved. In the end, we gave up and just kept the doors to the two rooms locked (which somewhat defeated the objective of getting a corner suite). Also, were surprised to see the rooms hadn’t been cleaned one day. Found out the rooms are not serviced daily unless one puts up the room service sign on the door. We should have been informed of this at the time of check-in. Other: We had the windows open for ventilation during the night. As a result, our sleep was disturbed all the nights because of noise from outside (saw lots of college students all over Bergen who would be partying late into the night / early morning). Overall: Nice, charming hotel. While we had no major complaints, unlikely we will consider this hotel again because of the above service/small issues.