No.118 Guojing Road, Benxi County, Liaoning, 117199, ChinaView Hotel Details
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Tianci Marriott Hotel Guest Reviews
4.6/5
Very Good
1012 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1012)
Positive reviews(959)
Reviews with photos/video(232)
Delicious breakfast(155)
Friendly front desk staff(81)
Convenient parking(63)
Well decorated(37)
Close to scenic area(31)
Luxurious(22)
Tasty restaurant(17)
Delicious buffet(8)
Negative reviews(53)
Guest User
Parent-child Room
Stayed in Aug 2023
Family
1 review
3.2/5
Posted on Aug 28, 2023
The stay was pleasant in this hotel, clean with good service but the only downside for Westerner no hot coffee or tea for breakfast otherwise the rest is perfect.
Response from Property: 尊敬的賓客;感謝你選擇入住本溪天賜萬豪酒店,我們萬分榮幸能為您服務。未能給您帶來更好的入住體驗我們深表歉意,您提出的寶貴意見我們已經通知各部門整改,酒店全體員工真誠歡迎您的再次光臨!
Guest User
Deluxe Mountain-view Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Very nice! I only stayed here for 1 day this time, and I had no expectations for returning to my old place. But I was lucky enough to choose the Marriott, which made me look at this place with admiration. The warm service, luxurious facilities, and sumptuous breakfast make people feel happy and forget to leave. For these reasons, Tianci Marriott will be my first choice for accommodation when I come here in the future. Since I don’t have the habit of leaving pictures, I didn’t take any photos. To express my appreciation, I am quoting a few existing pictures of the hotel to express my satisfaction with this trip and my expectation of choosing Tianci Marriott again.
Original TextTranslated by Google
Response from Property: (The hotel's business guest rating is 4.90 points) Dear guest~ We are honored that you have chosen Benxi Tianci Marriott Hotel. We are honored and happy to accompany you to spend a pleasant business trip. Thank you for your support and encouragement. Your support is the driving force for our progress. We will continue to improve and create a high-quality stay experience for every customer who comes to the store. Welcome your next visit and wish you a happy life!
Guest User
Deluxe Mountain-view Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Room
Facilities: complete, central air-conditioning, suitable temperature, magnificent decoration, high-end atmosphere
Hygiene: clean and comfortable quilt. The carpets are clean and soft, and the patterns are generous and elegant.
Environment: Elegant, incomparable mountain views,
Service: Service staff, polite and thoughtful
Original TextTranslated by Google
Response from Property: (The hotel's business guest rating is 4.90 points) Dear guest~ We are honored that you have chosen Benxi Tianci Marriott Hotel. We are honored and happy to accompany you to spend a pleasant business trip. Thank you for your support and encouragement. Your support is the driving force for our progress. We will continue to improve and create a high-quality stay experience for every customer who comes to the store. Welcome your next visit and wish you a happy life!
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Couples
23 review
5.0/5
Outstanding
Posted on Aug 25, 2024
When I first entered the lobby, I felt that the style of the hotel was too old-fashioned, and I was especially taken aback by the statue of Queen Xiaozhuang. But upon closer inspection, I feel that the hotel is very tasteful and the furnishings in the lobby are very expensive. The food in the restaurant is also very delicious. The location of the hotel is also very good. Parking is convenient and the location is moderately close to various attractions. I must give it a 5-star rating.
Original TextTranslated by Google
Response from Property: (The hotel's business guest rating is 4.90 points) Dear customer, Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t let go of, and every hotel has its sweet and warm memories. I hope that Benxi Marriott Tianci Hotel will be the warmest and most unique in your memories. The one! I wish you: all the best! All is well!
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 17, 2024
I really like it. The front desk service is considerate. I checked in early and took my children with me. Any problems were solved quickly. If you have any health requirements, they were handled very well. The room is often full (group building, wedding banquet), but because we are on the 12th floor, the impact is not big. , the scenery is also beautiful.
The breakfast is rich and really good
The restaurant on the second floor has private tables and private rooms. The food is delicious and economical.
Original TextTranslated by Google
Response from Property: (The hotel’s business guest rating is 4.90) Dear guests: Thank you for staying at the Benxi Tianci Marriott Hotel. The hotel is located in the beautiful mountain town of Benxi, between Guanmen Mountain and Shuidong. There are two hotels: upper and lower. Large free parking lot for guests. Thank you for your high-scoring comments. I wish you a happy life and smooth work!
Anonymous User
Parent-child Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Everything about the room was good, except for two things! 1. There are cockroaches in the house. There are pictures and the truth. It made me step on it and it was a little bit different! 2. The two waiters clearing the tables in the breakfast restaurant were very loud. There were many people eating in the whole restaurant, but the sound of you two throwing plates and chopsticks was not as loud as yours. Maitai, you can wear some gloves or something, so that you don’t have to worry about it early in the morning!
Original TextTranslated by Google
Response from Property: (The hotel's business guest rating is 4.90 points) Dear guest; Thank you for choosing to stay at Benxi Tianci Marriott Hotel. We are extremely honored to serve you. We sincerely apologize for not being able to bring you a better stay experience. We have notified all departments to make rectifications based on your valuable comments. All hotel staff sincerely welcome you to come again!
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel is very quiet, clean and tidy, and the front desk lady is warm and thoughtful. It is also close to water caves and other attractions, which is very convenient. Recommended to stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Benxi Marriott Hotel. The hotel is located in the beautiful mountain town of Benxi Xiaoshi, between Guanmen Mountain and Shuidong. It integrates catering, accommodation, bathing and conferences, providing a full range of services for tourists and business guests. The hotel has two large free parking lots for guests to use. Thank you for your high-score comments. I wish you a happy life and smooth work!
Chengchangzhilu2027
Deluxe Mountain-view Double Room
Stayed in May 2024
Family
9 review
4.3/5
Very Good
Posted on May 3, 2024
The hotel is quite upscale, with a good environment and complete facilities. The room also has a newly upgraded premium system that can automatically filter the air and adjust the temperature. In short, I am very satisfied. The hotel has a parking lot.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Songzhihuan0927
Elegant Mountain-view Double Room
Stayed in May 2024
Family
3 review
1.0/5
Posted on May 3, 2024
The price on weekdays is between 300-500. I checked in on May 1 and checked out on May 3. The price per night was 890 yuan. This is understandable, after all, it is during the holidays, but I want to say that at least the service and facilities should keep up. After all, this is a relatively expensive hotel in the town. Children's slippers and toothbrushes should be available. In addition to the abnormal downward spraying of water, the shower sprayed water everywhere, making the bathroom full of water. I asked for a floor towel once and urged twice, and it took more than half an hour to deliver it. On the morning of the 2nd, when I had breakfast, the service staff asked me how many people I was with. I said two rooms, four adults and two children (breakfast time is 8:30, basically past the peak period). On the morning of the 3rd, when I had breakfast, I was stopped by a lady who should be the catering supervisor and told us that children would be charged for breakfast. I explained that it was free yesterday, so why was it charged today, and I specifically asked the front desk when I checked in, and the front desk said that children under 1.2 meters were free. I just wanted an explanation. The lady told me that it was because we took advantage yesterday, and today we could waive the breakfast fee for one child, charging 24 yuan. Forget it. We don't want to let a breakfast affect our mood for the whole day. I paid 48 yuan. I was really angry. Haha. The funniest thing is that when I reviewed the hotel, I looked at the hotel policy and found that there was no 24 yuan standard. The payee was not the hotel. Who was Chen Hui (the lady's head picture, not the hotel)? I was speechless and felt that I was so stupid. Fortunately, my mood for the whole day was not affected by a breakfast. I bought a happy bar for 48 yuan.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for visiting Benxi Marriott Hotel. We are sorry that we did not bring you a perfect stay experience. Please let us know the room number you stayed in and we will repair it immediately. Thank you very much for your feedback. We will rectify the problem you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Wanshixingwsx
Deluxe Twin Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is clean and tidy, the service is excellent, the environment is nice, it is a pleasant experience, I will patronize it next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Benxi Marriott Hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. The hotel is located between Shuidong and Guanmen Mountain, and the geographical location is relatively superior. All hotel staff sincerely welcome you to visit again!
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Thoughtful service, convenient transportation, good environment, good soundproofing in the room. It is especially worth mentioning the bath on the first floor, the water quality, shampoo and body lotion are all great, good reviews!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Benxi Marriott Hotel. The hotel is located in the beautiful mountain town of Benxi Xiaoshi, between Guanmen Mountain and Shuidong. It integrates catering, accommodation, bathing and conferences, providing a full range of services for tourists and business guests. The hotel has two large free parking lots for guests to use. Thank you for your high-score comments. I wish you a happy life and smooth work!
Guest User
Deluxe Mountain-view Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is clean and the supporting facilities are very complete. Especially the restaurant on the second floor, the cooking is superb and the taste is Ford. The ladies at the front desk are very enthusiastic. I will stay here again next time I go to Benxi. Great hotel! Like it! I just took a few photos today because I was in a hurry.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own scenery that we can't bear to leave, and every hotel has its own sweet and warm memories. I hope that Benxi Marriott Hotel will be the warmest and most unique one in your memory! I wish you: everything goes well! Everything is well!
Hejiu👸
Deluxe Mountain-view Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
To the Tieshashan Mountain for the auspicious time of the "Four Dragons Gathering" on April 10th🐉.
Mainly because I didn't want to get up early😄 and stayed here on the night of the 9th!
The hotel is good in all aspects, nothing special!
Mainly because the service exceeded my expectations!
Very considerate❤️❤️❤️Thank you🙏🏻🙏🏻🙏🏻Thank you for all the encounters🙏🏻
🪷 Year of the Dragon, Dragon Month, Dragon Day, Dragon Hour🪷
Jiachen Year of the Dragon🐉 ***** March, Chen Month🐉
March 2, Jiachen Day🐉 7am-9am Chen Hour🐉
The auspicious day of "Four Dragons Gathering" is next to "March 3rd"
🪷 Choose an auspicious day, set sail on a new journey, and everything will be renewed🪷
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own scenery that we can't bear to leave, and every hotel has its own sweet and warm memories. I hope that Benxi Marriott Hotel will be the warmest and most unique one in your memory! I wish you: everything goes well! Everything is well!
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 6, 2024
Since there was a lot of uncertainty when bringing the elderly and children, I chose the Marriott, which can be cancelled. I read a lot of reviews before, saying that the hotel was not very good. After I went there, I felt that the service was very good. If you didn't arrive at 9 o'clock, they would call to confirm. There would be someone to direct parking at the door. After entering the hotel, although there were many people, the check-in was quite fast. The twin room was also quite large. Except that the facilities were a little old, such as the faucet needed to be adjusted, the other hygiene was quite good. There was free mineral water and instant coffee in the room! Breakfast was 38 per person, but it was basically provided in the room. The breakfast was quite rich and there were many varieties! But I forgot to take a photo, so I'll post another photo
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Benxi Marriott Hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. The hotel is located between Shuidong and Guanmen Mountain, and the geographical location is relatively superior. All hotel staff sincerely welcome you to visit again!
Guest User
Deluxe Mountain-view Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I stayed there for 2 consecutive days. The hotel is very grand and can be seen from a distance. The parking lot is very convenient. There is an exclusive parking lot downstairs of the hotel with plenty of parking spaces and special people to guide parking. The front desk customer service and other staff are enthusiastic, the service is thoughtful and meticulous, and it is very comfortable. It is very close to Xiaoshi Yizhuang and Benxi Water Cave. I will stay in this hotel next time I go to Benxi. I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Benxi Marriott Hotel. The hotel is located in the beautiful mountain town of Benxi Xiaoshi, between Guanmen Mountain and Shuidong. It integrates catering, accommodation, bathing and conferences, providing a full range of services for tourists and business guests. The hotel has two large free parking lots for guests to use. Thank you for your high-score comments. I wish you a happy life and smooth work!