Moon Palace the Grand Cancun All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Benito Juarez
Moon Palace the Grand Cancun All Inclusive
No.12 of Premium Hotels in Quintana Roo
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Benito Juarez, Quintana Roo 77500, Mexico
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Highlights
Ideal location
Lots to do
Free parking
Sparkling clean
Excellent serviceShow more
Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
All amenities
Property Description
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
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8.4/10
Very GoodCleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 104 reviews
Surroundings
Airport: Cancun International Airport
(12.4 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(<100m)
Landmarks: FlowRider
(190m)
Landmarks: Albercas Moon Palace @Sunrise
(210m)
Landmarks: Centro de Convenciones Moon Palace Arena
(250m)
Landmarks: Mini Golf at Moon Palace
(370m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Grand Swim Up Suite
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Grand Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Grand Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Deluxe Room With Garden View
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Grand Deluxe Garden View-Book 5 Nights, Get 3 Free Nights At Punta Cana
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe Room
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Grand Family Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Grand Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.4/10
Very Good
104 reviews
This property hasn't received any negative reviews.
- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Benito Juarez
Review summary
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Family-Friendly Environment: Multiple users praised the hotel as a great choice for families, highlighting amenities such as kid-friendly pools, playrooms, and activities tailored for children. Entertainment shows were described as enjoyable and well-organized.
Anonymous User
January 17, 2025
The beach was very nice but checkout had to be in person which was a nightmare since it was so far from my room I had to take the golf cart trolly who took me to the wrong checkout building and the line to checkout was ridiculous ! The resort also was way overpriced for the average food and service.
Germantown
March 1, 2023
You should change beds. It is very uncomfortable. I couldn’t sleep at all. I woke up every hour at night.
Also don’t expect to see the ocean.
Views from windows are sucks.
Guest User
April 22, 2025
Great hotel for families. Check-in took a while, but the restaurant food was delicious.
Original TextTranslation provided by Google
Jay Chan
September 9, 2024
The circus restaurant in the hotel can book the first batch of admission at 18:00. The service is too different.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Airport pick-up
Additional charge
Car Rental
Bar
Nightclub
Basketball Court
Tennis Court
Bowling Alley
Billiards Room
Table Tennis Room
Restaurant
Café
Taxi booking service
Airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Playground
Water Park
Free
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
French
Spanish
Food & Drink
Snack Bar
Café
Bar
Lobby Bar
Room Service
Health & Wellness
Spa
Additional charge
Billiards Room
Table Tennis Room
Basketball Court
Bowling Alley
Tennis Court
Golf Course
Off-site
Mini Golf
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Body Care
Snorkeling
Yoga Session
Activities
Public Beach
Water Park
Free
Eco Tours
Beach Umbrella
Exclusive Beach Area
Game Room
Fishing
Nightclub
Public Areas
Gift Shop
Shopping Mall
No Smoking in Public Areas
Garden
Smoking Area
ATM
Elevator
Cleaning Services
Dry Cleaning
Ironing Service
Clothes Dryer
Laundry Service (On-Site)
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Kids' Club
Children's Toys
Business Services
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Accessibility
Handrails in Hallways
Braille Signage
Handrails in Stairways
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 1153
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.