The Westin Resort & Spa, Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
The Westin Resort & Spa, Cancun
Boulevard Kukulcan KM 20, Benito Juarez, Quintana Roo 77500, Mexico
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Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.Show More
We Price Match
Highlights
Free parking
Lots to do
Ideal locationAmenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Surfing
Sauna
All Amenities
Property Description
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.
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4/5
Very GoodStaffs are friendly.
All 135 Reviews
Surroundings
Airport: Cancún International Airport
(11.8 km)
Landmarks: PUENTE CANAL NIZUC
(140m)
Landmarks: Dolphin Beach Point
(660m)
Landmarks: Enfilación Cancún Club Med
(670m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
1 Bedroom Junior Suite, 1 King, Lagoon View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
6
Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
1
Royal Beach Club Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
3
Deluxe 2 Double Room with Lagoon View and Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
1
Two Double Room with Lagoon View with Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
1
Royal Beach Club King Room with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
5
Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
5
King Room with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
Studio with Lagoon View
1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Dishwasher
Kitchen
Check Availability
12
One-Bedroom Presidential King Suite With Balcony And Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
4
1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
1
Two Double Room with Ocean View with Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
1
Royal Beach Club Two Double Room with Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
4
Two Double Room with Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
2
Deluxe King Room with Lagoon View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
1
King Room with Ocean View with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
3
Deluxe King Room with Ocean View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
3
Deluxe 2 Double Room with Ocean View and Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
King Room with Lagoon View with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Two Bedroom Villa with Lagoon View
1 Sofa bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
6
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
2
Royal Beach Club King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
4/5
Very Good
135 reviews
Verified Reviews- Cleanliness4.2
- Amenities3.9
- Location4.2
- Service3.7
Average for similar properties in Benito Juarez
AI Summary
Conveniently located near the airport and major attractions, the hotel provides comfortable beds and good facilities. However, guests were dissatisfied with breakfast options due to high prices, limited variety, and poor quality.
Guest User
December 23, 2024
Staffs are friendly.
Guest User
July 17, 2024
The location was perfect. The hotel had a mold, the food was horrible except breakfast, the air conditioner sounded like a train, and they sent maintenance at 5am woke us all up evenly had to switch rooms, I will not be recommended in this hotel to anyone.
Pritesh Damani
October 19, 2023
Away from the main nightlife, not much entertainment or fun, mainly for families, room was given all the way on other side of building takes time just to get there.
Prices are high
Ioana Paula
October 13, 2023
Hotel is quite old and hasn’t been renovated in a while. The location is ok, yet I wouldn’t pay such a high fee again to stay there just because the name is Westin.
Guest User
August 22, 2022
Great place to try. Buffet breakfast is 420 pesos, quite expensive. Not sure if it's affordable in that zone or not. Need to prepare slippers and toothpaste yourself.
Guest User
March 14, 2023
Very clean room and excellent service!
LOoEwEkeat
November 4, 2024
The hotel is close to the airport and the environment is comfortable, but the dining standard is a bit poor.
Original TextTranslation provided by Google
Guest User
July 11, 2024
The experience was very bad. The front desk check-in was done without a smile, as if I owed her money. When I encountered some problems, the front desk manager or supervisor came out to answer them, and they were the same, with a stern face and very rude. There was a fire alarm at night, and many guests evacuated from the emergency passage. In the end, we asked the restaurant staff ourselves, and they said that someone might have smoked in the room and triggered the alarm system. What an understatement. During the whole process, no employee came forward, which was simply amazing. What should I do if this is a real fire? Is this the fire evacuation plan for a five-star hotel? I have chosen W Hotel N times. In my opinion, the service of this W Hotel in Cancun is only at the three-star level. Be careful if you want to stay here. Except for the beautiful sea view, everything else is not beautiful 😂.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Surfing
Off-site
Sauna
Spa
Additional charge
Fitness Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Basketball Court
Tennis Court
Table Tennis Room
Restaurant
Car Rental
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Kids' Club
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
ATM
Elevator
No Smoking in Public Areas
Health & Wellness
Table Tennis Room
Tennis Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Sauna
Sunbathing Area
Spa
Additional charge
Diving
Basketball Court
Snorkeling
Yoga Session
Kayaking
Off-site
Parasailing
Off-site
Sailing
Off-site
Surfing
Off-site
Activities
Exclusive Beach Area
Beach Umbrella
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Babysitting Services
Additional charge
Kids' Club
Children's Meals Available
Children's Pool
Accessibility
Accessible Rooms Available
Assistive Listening Devices
Braille Signage
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Visual Alarms In Hallways
Safety & Security
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
StyleA la carte
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2018
- Number of Rooms: 319
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.