Moon Palace Cancun - All Inclusive
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1 room, 2 adults, 0 children
All properties in Benito Juarez
Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340, Riviera Maya, Benito Juarez, Quintana Roo 77500, Mexico
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Highlights
Airport drop-off available
Free parking
Lots to do
Ideal location
Delicious breakfastAmenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Hot Spring
Sauna
All amenities
Property Description
Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
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7.9/10
It is the best place for a vacation with family.
All 103 reviews
Surroundings
Airport: Cancun International Airport
(12.5 km)
Landmarks: Albercas Moon Palace @Sunrise
(110m)
Landmarks: Playa Moon Palace @Sunrise
(150m)
Landmarks: FlowRider
(190m)
Landmarks: Moon Palace Cancun
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Superior Deluxe Room with Garden View
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
7
Superior Two Bedroom Suite Golf Course
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
8
Superior Two Bedroom Presidential Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
11
Superior Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
7
Swim Up Suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
9
Superior Deluxe Room with Ocean View
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
7
Superior Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
7
Superior Family Deluxe
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Superior Junior Suite Golf Course View With Golf Cart Included
1 King bed
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
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Guest Reviews
7.9/10
Good
103 reviews
- Cleanliness7.8
- Amenities7.9
- Location8.0
- Service7.9
Average for similar properties in Benito Juarez

Review summary
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Family-friendly Environment: Guests often mention the hotel as an ideal destination for family vacations, providing numerous activities suitable for all ages. The hotel offers a safe environment, ensuring both adults and children have a memorable stay.
Xiaotongmeifannao
August 19, 2024
酒店非常差 定了兩間房間 一間電話壞了 一間床單是臟的 而且服務也很一般 叫拿牙刷 40分鐘才有人過來 因為酒店太大了 工作人員很少 問路也問不到 ……酒店巨大 到哪裡都得走路去做高爾夫車 酒店環境毫無特色房間都是一樣的 巨無語的是去the grand 的水上樂園還要一人花100🔪 唯一好的可能就是玩的東西比較多…… 酒店餐廳吃的也很一般 簡直換其他的全包酒店 住過很多坎昆的 衹是最差的
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M692097****
January 1, 2025
房間還不錯,游泳池是亮點,但是食物比較單一,250美元的度假村積分可使用範圍非常有限,衹能用來做 spa,還要自己付税和小費。
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Guest User
March 22, 2024
기족과의 휴가지로 최고의 장소입니다
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Anthony
January 4, 2025
The hotel is good but the beach is dirty and the staff is no so kindly , I thing then have to improve the service
Then is focus about member not a simple visitor
Guanghui
August 21, 2025
Too many mosquitoes
Xiujing
April 24, 2025
Good vacation places.
HeeWon
July 18, 2024
Good
Services & Amenities
Most popular amenities
Golf Course
Off-site
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Off-site
Hot Spring
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Car Rental
Bar
Nightclub
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
12 Restaurants
Café
Taxi booking service
Airport shuttle drop-off
Additional charge
Meeting Room
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Water Slide
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals
Free
Outdoor swimming pool
Exclusive Beach Area
Hot Spring
Spa
Massage Room
Fitness Room
Bar
Billiards Room
12 Restaurants
Café
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
12 Restaurants
MOMO
Style: A la carte
Cuisine: Asian, Sushi
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
BUGAMBILIAS
Style: Buffet
Cuisine: International, Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 06:30-11:00, 18:00-23:00
TRATTORIA
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Family-friendly, Romantic
Business hours: [Mon - Sun] 18:00-23:00
PIER 8
Style: A la carte, Buffet
Cuisine: International, Seafood
Open for: Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
PALAPA ASADERO
Style: Buffet
Cuisine: International, Steakhouse
Open for: Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
SMOKED
Cuisine: BBQ, Tex-Mex
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:00-17:00
AGRA
Style: A la carte
Cuisine: Indian
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
PEPE’S PIZZA
Style: A la carte
Cuisine: Italian
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:30-22:00
LOBBY BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-13:00
LOS COLUMPIOS BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-12:30
CAFÉ BISTRO
Open for: Afternoon tea
Ambience: Family-friendly
Business hours: [Mon - Sun] 00:00-23:00
RIVIERA MAYA
Style: A la carte
Cuisine: Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 07:00-11:30, 12:30-16:30, 18:00-23:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Taxi booking service
Car Rental
Public Transport Tickets Available
Shuttle Bus Service
Additional charge
Priority airport pick-up
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Bicycle Rentals
Free
Front desk services
24-Hour Front Desk
Translation tools available
Lockers Available
Concierge Service
Express Check-In and Check-Out
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
French
Spanish
Food & drink
Snack Bar
Kiosk/ Convenience Store
Café
Bar
Lobby Bar
Alcohol-free rooms (on request)
Room Service
Health & wellness
Billiards Room
Table Tennis Room
Water Sport Equipment
Tennis Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Kayaking
Parasailing
Off-site
Motorized Water Sport Equipment
Spa
Additional charge
Diving
Basketball Court
Beach Volleyball
Mini Golf
Beauty and Makeup
Public Bath
Hot Spring
Snorkeling
Off-site
Yoga Session
Activities
Table Football
Nightclub
Close to Animals
Water Slide
Beach Umbrella
Exclusive Beach Area
Game Room
Fishing
Public areas
Gift Shop
Shopping Mall
Non-Smoking Floor
Water Purifier
Elevator
Central Ventilation System
Humidifier
Picnic Area
No Smoking in Public Areas
Outdoor Furniture
Garden
Smoking Area
ATM
Cleaning services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Children's Toys
Children's Playground
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Kids' Club
Children's Pool
Business services
Multi-Function Room
Meeting Room
Business Center
Wedding Service
Accessibility
Handrails in Hallways
Braille Signage
Pool Hoist Available
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineAmerican, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel



- Cash
Property Description
- Number of Rooms: 2000
Phone:+52-800-2629008
Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 9 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 9 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Frequently Asked Questions
What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?
Check-in at Moon Palace Cancun - All Inclusive is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?
What amenities and services does Moon Palace Cancun - All Inclusive have?
Moon Palace Cancun - All Inclusive has the following amenities and services: Shuttle Bus Service.What amenities and services does Moon Palace Cancun - All Inclusive have?
Does Moon Palace Cancun - All Inclusive have a swimming pool?
Yes, Moon Palace Cancun - All Inclusive has a pool.Does Moon Palace Cancun - All Inclusive have a swimming pool?
Are pets allowed at Moon Palace Cancun - All Inclusive?
No, pets are not allowed at Moon Palace Cancun - All Inclusive.Are pets allowed at Moon Palace Cancun - All Inclusive?
Does Moon Palace Cancun - All Inclusive provide breakfast?
Yes, guests at Moon Palace Cancun - All Inclusive can enjoy breakfast during their stay. Breakfast option(s): American, Gluten-free, Vegan, Vegetarian. Does Moon Palace Cancun - All Inclusive provide breakfast?
How much does it cost to stay at Moon Palace Cancun - All Inclusive?
Prices at Moon Palace Cancun - All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Moon Palace Cancun - All Inclusive?
Which airport is closest to Moon Palace Cancun - All Inclusive?
The nearest airport is Cancun International Airport, just about 18 mins from hotel by car (12.5 km) away.Which airport is closest to Moon Palace Cancun - All Inclusive?
What is the cancellation policy for Moon Palace Cancun - All Inclusive?
The cancellation policy for Moon Palace Cancun - All Inclusive depends on the room type and booking terms.What is the cancellation policy for Moon Palace Cancun - All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 12.47KM |
| Average Price From | EUR2347 |
| Hotel Star Rating | 5 |


















