Moon Palace Cancun - All Inclusive
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1 room, 2 adults, 0 children
All properties in Benito Juarez
Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340, Benito Juarez, Quintana Roo 77500, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Hot Spring
Sauna
All amenities
Property Description
Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
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7.9/10
It is the best place for a vacation with family.
All 104 reviews
Surroundings
Airport: Cancun International Airport
(12.2 km)
Landmarks: FlowRider
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Deluxe Room with Garden View
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior Two Bedroom Suite Golf Course
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior Two Bedroom Presidential Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Superior Governor Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Swim Up Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Superior Deluxe Room with Ocean View
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Superior Honeymoon Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior Family Deluxe
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Superior Junior Suite Golf Course
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Governor Ocean Front Suite
1 King bed
Window faces hallway
Non-smoking
Bathtub
Terrace
Toothpaste
Curtains
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Guest Reviews
7.9/10
Good
104 reviews
Verified Reviews- Cleanliness7.8
- Amenities7.8
- Location8.0
- Service7.9
Average for similar properties in Benito Juarez
AI Summary
Convenient location near airport and beach, with highlight swimming pool, nice facilities, comfortable and clean installations, and room with jacuzzi. Easy access to resort experience.
Guest User
October 10, 2022
Great resort and close to the airport.
Nice swimming pool and i like the cocktails.
It is close to the beach.
Xiaotongmeifannao
August 19, 2024
The hotel is very poor. I booked two rooms, one with a broken phone, one with dirty sheets, and the service was mediocre. It took 40 minutes to get someone to get a toothbrush because the hotel is so big. The staff rarely asked for directions and couldn't ask... Hotel It’s so huge that you have to walk everywhere to get a golf cart. The hotel environment is featureless. The rooms are all the same. It’s huge and speechless. It costs 100 per person to go to the grand water park🔪. The only good thing is that there are more things to play... Hotel Restaurant The food was average. I have stayed in many other all-inclusive hotels in Cancun, but this was the worst.
Original TextTranslation provided by Google
Guest User
January 1, 2025
The room was nice, the swimming pool was a highlight, but the food was rather bland, the $250 resort credits were very limited in scope and could only be used for spa treatments, and you had to pay taxes and tips yourself.
Original TextTranslation provided by Google
장은석
March 22, 2024
It is the best place for a vacation with family.
Original TextTranslation provided by Google
Anthony
January 4, 2025
The hotel is good but the beach is dirty and the staff is no so kindly , I thing then have to improve the service
Then is focus about member not a simple visitor
Xiujing
April 24, 2025
Good vacation places.
HeeWon
July 18, 2024
Good
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Off-site
Hot Spring
Sauna
Spa
Additional charge
Fitness Room
Private parking
Free
Priority airport pick-up
Car Rental
Bar
Nightclub
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
12 Restaurants
Taxi booking service
Airport shuttle drop-off
Additional charge
Meeting Room
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Water Park
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Hot Spring
Spa
Fitness Room
Bar
12 Restaurants
Children's Playground
Water Park
Kids' Club
12 Restaurants
MOMO
Style: A la carte
Cuisine: Asian, Sushi
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
BUGAMBILIAS
Style: Buffet
Cuisine: International, Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 06:30-11:00, 18:00-23:00
TRATTORIA
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Family-friendly, Romantic
Business hours: [Mon - Sun] 18:00-23:00
PIER 8
Style: A la carte, Buffet
Cuisine: International, Seafood
Open for: Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
PALAPA ASADERO
Style: Buffet
Cuisine: International, Steakhouse
Open for: Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
SMOKED
Cuisine: BBQ, Tex-Mex
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:00-17:00
AGRA
Style: A la carte
Cuisine: Indian
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
PEPE’S PIZZA
Style: A la carte
Cuisine: Italian
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:30-22:00
LOBBY BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-13:00
LOS COLUMPIOS BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-12:30
CAFÉ BISTRO
Open for: Afternoon tea
Ambience: Family-friendly
Business hours: [Mon - Sun] 00:00-23:00
RIVIERA MAYA
Style: A la carte
Cuisine: Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 07:00-11:30, 12:30-16:30, 18:00-23:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Taxi booking service
Business Services
Multi-Function Room
Wedding Service
Meeting Room
Business Center
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Food & Drink
Snack Bar
Kiosk/ Convenience Store
Bar
Alcohol-Free Rooms (On Request)
Lobby Bar
Room Service
Public Areas
Picnic Area
Smoking Area
Garden
Water Purifier
ATM
Elevator
Health & Wellness
Spa
Additional charge
Billiards Room
Table Tennis Room
Water Sport Equipment
Diving
Basketball Court
Beach Volleyball
Tennis Court
Golf Course
Off-site
Mini Golf
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Sauna
Kayaking
Parasailing
Off-site
Public Bath
Hot Spring
Snorkeling
Off-site
Motorized Water Sport Equipment
Yoga Session
Activities
Water Park
Beach Umbrella
Exclusive Beach Area
Table Football
Game Room
Fishing
Nightclub
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Children's Toys
Kids' Club
Children's Pool
Accessibility
Handrails in Stairways
Pool Ramp Available
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
Smoke Detector
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$0.10 (approx. TWD 3) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 2000
Phone:+52-800-2629008
Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 9 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 9 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Frequently Asked Questions
What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?
The check-in time at Moon Palace Cancun - All Inclusive is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?
What amenities and services does Moon Palace Cancun - All Inclusive have?
Moon Palace Cancun - All Inclusive has the following amenities and services: Shuttle Bus Service.What amenities and services does Moon Palace Cancun - All Inclusive have?
Does Moon Palace Cancun - All Inclusive have a swimming pool?
Yes, Moon Palace Cancun - All Inclusive has a pool.Does Moon Palace Cancun - All Inclusive have a swimming pool?
Are pets allowed at Moon Palace Cancun - All Inclusive?
Unfortunately, pets are not allowed at Moon Palace Cancun - All Inclusive.Are pets allowed at Moon Palace Cancun - All Inclusive?
Does Moon Palace Cancun - All Inclusive provide breakfast?
Yes, guests at Moon Palace Cancun - All Inclusive can enjoy breakfast during their stay. Breakfast option(s): American, Gluten-free, Vegan, Vegetarian. Does Moon Palace Cancun - All Inclusive provide breakfast?
How much does it cost to stay at Moon Palace Cancun - All Inclusive?
Prices at Moon Palace Cancun - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Moon Palace Cancun - All Inclusive?
Which airport is closest to Moon Palace Cancun - All Inclusive?
Cancun International Airport is the closest airport to Moon Palace Cancun - All Inclusive, and it is about 18 mins from hotel by car (12.2 km).Which airport is closest to Moon Palace Cancun - All Inclusive?
What is the cancellation policy for Moon Palace Cancun - All Inclusive?
The cancellation policy for Moon Palace Cancun - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Moon Palace Cancun - All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 12.23KM |
| Average Price From | TWD49955 |
| Hotel Star Rating | 5 |