Moon Palace Cancun - All Inclusive
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All properties in Benito Juarez

Moon Palace Cancun - All Inclusive

Carretera Cancun-Chetumal Km 340, Riviera Maya, Benito Juarez, Quintana Roo 77500, Mexico
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Highlights
Airport drop-off available
Free parking
Lots to do
Ideal location
Delicious breakfast
Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Hot Spring
Sauna
All amenities
Property Description
Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
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7.9/10
Good
It is the best place for a vacation with family.
All 103 reviews
Surroundings
Airport: Cancun International Airport
(12.5 km)
Landmarks: Albercas Moon Palace @Sunrise
(110m)
Landmarks: Playa Moon Palace @Sunrise
(150m)
Landmarks: FlowRider
(190m)
Landmarks: Moon Palace Cancun
(400m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

10

Superior Deluxe Room with Garden View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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7

Superior Two Bedroom Suite Golf Course

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
8

Superior Two Bedroom Presidential Suite

Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
11

Superior Governor Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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7

Swim Up Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
9

Superior Deluxe Room with Ocean View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
7

Superior Honeymoon Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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7

Superior Family Deluxe

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
4

Superior Junior Suite Golf Course View With Golf Cart Included

1 King bed
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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Guest Reviews

7.9/10
Good
103 reviews
  • Cleanliness7.8
  • Amenities7.9
  • Location8.0
  • Service7.9
Average for similar properties in Benito Juarez
Most Mentioned
Review summary
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Family-friendly Environment: Guests often mention the hotel as an ideal destination for family vacations, providing numerous activities suitable for all ages. The hotel offers a safe environment, ensuring both adults and children have a memorable stay.
X‍i‍a‍o‍t‍o‍n‍g‍m‍e‍i‍f‍a‍n‍n‍a‍o
August 19, 2024
酒店非常差 定了兩間房間 一間電話壞了 一間床單是臟的 而且服務也很一般 叫拿牙刷 40分鐘才有人過來 因為酒店太大了 工作人員很少 問路也問不到 ……酒店巨大 到哪裡都得走路去做高爾夫車 酒店環境毫無特色房間都是一樣的 巨無語的是去the grand 的水上樂園還要一人花100🔪 唯一好的可能就是玩的東西比較多…… 酒店餐廳吃的也很一般 簡直換其他的全包酒店 住過很多坎昆的 衹是最差的
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M‍6‍9‍2‍0‍9‍7‍*‍*‍*‍*
January 1, 2025
房間還不錯,游泳池是亮點,但是食物比較單一,250美元的度假村積分可使用範圍非常有限,衹能用來做 spa,還要自己付税和小費。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 22, 2024
기족과의 휴가지로 최고의 장소입니다
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A‍n‍t‍h‍o‍n‍y
January 4, 2025
The hotel is good but the beach is dirty and the staff is no so kindly , I thing then have to improve the service Then is focus about member not a simple visitor
G‍u‍a‍n‍g‍h‍u‍i
August 21, 2025
Too many mosquitoes
X‍i‍u‍j‍i‍n‍g
April 24, 2025
Good vacation places.
H‍e‍e‍W‍o‍n
July 18, 2024
Good

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Hot Spring
Spa
Massage Room
Fitness Room
Bar
Billiards Room
12 Restaurants
Café
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
12 Restaurants
MOMO
Style: A la carte
Cuisine: Asian, Sushi
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
BUGAMBILIAS
Style: Buffet
Cuisine: International, Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 06:30-11:00, 18:00-23:00
TRATTORIA
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Family-friendly, Romantic
Business hours: [Mon - Sun] 18:00-23:00
PIER 8
Style: A la carte, Buffet
Cuisine: International, Seafood
Open for: Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
PALAPA ASADERO
Style: Buffet
Cuisine: International, Steakhouse
Open for: Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
SMOKED
Cuisine: BBQ, Tex-Mex
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:00-17:00
AGRA
Style: A la carte
Cuisine: Indian
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
PEPE’S PIZZA
Style: A la carte
Cuisine: Italian
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:30-22:00
LOBBY BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-13:00
LOS COLUMPIOS BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-12:30
CAFÉ BISTRO
Open for: Afternoon tea
Ambience: Family-friendly
Business hours: [Mon - Sun] 00:00-23:00
RIVIERA MAYA
Style: A la carte
Cuisine: Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 07:00-11:30, 12:30-16:30, 18:00-23:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineAmerican, Gluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
Free
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 2000
Phone:+52-800-2629008
Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 9 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Frequently Asked Questions

What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?

Check-in at Moon Palace Cancun - All Inclusive is from 15:00 and check-out is by 12:00.

What amenities and services does Moon Palace Cancun - All Inclusive have?

Moon Palace Cancun - All Inclusive has the following amenities and services: Shuttle Bus Service.

Does Moon Palace Cancun - All Inclusive have a swimming pool?

Yes, Moon Palace Cancun - All Inclusive has a pool.

Are pets allowed at Moon Palace Cancun - All Inclusive?

No, pets are not allowed at Moon Palace Cancun - All Inclusive.

Does Moon Palace Cancun - All Inclusive provide breakfast?

Yes, guests at Moon Palace Cancun - All Inclusive can enjoy breakfast during their stay. Breakfast option(s): American, Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at Moon Palace Cancun - All Inclusive?

Prices at Moon Palace Cancun - All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Moon Palace Cancun - All Inclusive?

The nearest airport is Cancun International Airport, just about 18 mins from hotel by car (12.5 km) away.

What is the cancellation policy for Moon Palace Cancun - All Inclusive?

The cancellation policy for Moon Palace Cancun - All Inclusive depends on the room type and booking terms.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport12.47KM
Average Price FromEUR2347
Hotel Star Rating5