Moon Palace Cancun - All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340, Benito Juarez, Quintana Roo 77500, Mexico
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With a stay at Moon Palace Cancun - All Inclusive, you'll be all set to unwind after a day of travel.Show More
We Price Match
Last booked 17 hrs ago
Highlights
Airport pick-up available
Free parking
Lots to do
Delicious breakfastAmenities
12 Restaurants
Water Park
Basketball Court
Beach Volleyball
Children's Pool
Spa
Nightclub
Kids' Club
All Amenities
Property Description
With a stay at Moon Palace Cancun - All Inclusive, you'll be all set to unwind after a day of travel.
Show More
3.9/5
GoodIt is the best place for a vacation with family.
All 104 Reviews
Surroundings
Airport: Cancún International Airport
(12.2 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(<100m)
Landmarks: FlowRider
(160m)
Landmarks: Albercas Moon Palace @Sunrise
(190m)
Landmarks: Centro de Convenciones Moon Palace Arena
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Deluxe Room with Garden View
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior Two Bedroom Suite Golf Course
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior Two Bedroom Presidential Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Superior Governor Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Swim Up Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior Deluxe Room with Ocean View
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Superior Honeymoon Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Superior Family Deluxe
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Junior Suite Golf Course
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
104 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location4
- Service3.9
Average for similar properties in Benito Juarez
AI Summary
The swimming pool and jacuzzi provide highlights. Guests value the comfortable beds, suitable for families. Clean installations add to the positive experience.
Guest User
October 10, 2022
Great resort and close to the airport.
Nice swimming pool and i like the cocktails.
It is close to the beach.
Xiaotongmeifannao
August 19, 2024
The hotel is very poor. I booked two rooms, one with a broken phone, one with dirty sheets, and the service was mediocre. It took 40 minutes to get someone to get a toothbrush because the hotel is so big. The staff rarely asked for directions and couldn't ask... Hotel It’s so huge that you have to walk everywhere to get a golf cart. The hotel environment is featureless. The rooms are all the same. It’s huge and speechless. It costs 100 per person to go to the grand water park🔪. The only good thing is that there are more things to play... Hotel Restaurant The food was average. I have stayed in many other all-inclusive hotels in Cancun, but this was the worst.
Original TextTranslation provided by Google
Guest User
January 1, 2025
The room was nice, the swimming pool was a highlight, but the food was rather bland, the $250 resort credits were very limited in scope and could only be used for spa treatments, and you had to pay taxes and tips yourself.
Original TextTranslation provided by Google
장은석
March 22, 2024
It is the best place for a vacation with family.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
12 Restaurants
Water Park
Basketball Court
Beach Volleyball
Children's Pool
Spa
Additional charge
Nightclub
Kids' Club
Tennis Court
Golf Course
Off-site
Babysitting Services
Additional charge
Priority airport pick-up
Bar
Fitness Room
Outdoor swimming pool
Hot Spring
Wi-Fi in Public Areas
Free
Exclusive Beach Area
Sauna
Private parking
Free
Snorkeling
Off-site
Taxi booking service
Car Rental
Diving
Tour/Ticket Service
Table Tennis Room
Billiards Room
Meeting Room
Children's Playground
Multi-Function Room
Business Center
Luggage Storage
Airport shuttle drop-off
Additional charge
Currency Exchange
24-Hour Front Desk
12 Restaurants
Water Park
Spa
Kids' Club
Bar
Fitness Room
Outdoor swimming pool
Hot Spring
Exclusive Beach Area
Billiards Room
Meeting Room
Children's Playground
Multi-Function Room
12 Restaurants
MOMO
Style: A la carte
Cuisine: Asian, Sushi
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
BUGAMBILIAS
Style: Buffet
Cuisine: International, Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 06:30-11:00, 18:00-23:00
TRATTORIA
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Family-friendly, Romantic
Business hours: [Mon - Sun] 18:00-23:00
PIER 8
Style: A la carte, Buffet
Cuisine: International, Seafood
Open for: Lunch, Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
PALAPA ASADERO
Style: Buffet
Cuisine: International, Steakhouse
Open for: Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
SMOKED
Cuisine: BBQ, Tex-Mex
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:00-17:00
AGRA
Style: A la carte
Cuisine: Indian
Open for: Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
PEPE’S PIZZA
Style: A la carte
Cuisine: Italian
Open for: Lunch
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 12:30-22:00
LOBBY BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-13:00
LOS COLUMPIOS BAR
Open for: Cocktails
Ambience: Modern
Business hours: [Mon - Sun] 10:00-12:30
CAFÉ BISTRO
Open for: Afternoon tea
Ambience: Family-friendly
Business hours: [Mon - Sun] 00:00-23:00
RIVIERA MAYA
Style: A la carte
Cuisine: Mexican
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 07:00-11:30, 12:30-16:30, 18:00-23:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Shuttle Bus Service
Additional charge
Priority airport pick-up
Airport shuttle pick-up
Additional charge
Taxi booking service
Car Rental
Airport shuttle drop-off
Additional charge
Front Desk Services
Front Desk Safe
Concierge Service
Wake-Up Call
Tour/Ticket Service
Lockers Available
Luggage Storage
Currency Exchange
24-Hour Front Desk
Food & Drink
Room Service
Lobby Bar
Snack Bar
Bar
Kiosk/ Convenience Store
Alcohol-Free Rooms (On Request)
Health & Wellness
Kayaking
Basketball Court
Beach Volleyball
Spa
Additional charge
Mini Golf
Tennis Court
Golf Course
Off-site
Yoga Session
Fitness Room
Hot Spring
Sauna
Motorized Water Sport Equipment
Snorkeling
Off-site
Diving
Water Sport Equipment
Table Tennis Room
Billiards Room
Hairdressing and Beauty Center
Public Bath
Parasailing
Off-site
Beauty and Makeup
Activities
Water Park
Nightclub
Table Football
Game Room
Exclusive Beach Area
Fishing
Beach Umbrella
Public Areas
ATM
Picnic Area
Garden
Smoking Area
Elevator
Water Purifier
Cleaning Services
Clothes Steamer
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Pool
Kids' Club
Babysitting Services
Additional charge
Children's Meals Available
Children's Toys
Children's Playground
Children's Desktop Game/ Jigsaw Puzzle
Business Services
Meeting Room
Wedding Service
Multi-Function Room
Business Center
Accessibility
Pool Ramp Available
Accessible Rooms Available
Handrails in Stairways
Wheelchairs Available On-Site
Safety & Security
First Aid Services
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 2000
With a stay at Moon Palace Cancun - All Inclusive, you'll be all set to unwind after a day of travel.
Smoking is prohibited in all rooms.
Head to the outdoor pool to get some exercise or simply relax. Head to Moon Palace Cancun - All Inclusive's exclusive beach to relax or take part in snorkeling or diving. Treat yourself by paying a visit to the property's hot spring. To recharge your batteries or simply relax, visit the property's spa or sauna. Keep up your fitness regimen with a visit to the fitness room. This property offers kayaking, water sport equipment, tennis court, golf course, and fishing, giving you lots of opportunities to stay fit.
Experience the flavors of Asian cuisine at one of the 12 on-site restaurants. During your stay, treat yourself to room service with food from the in-house restaurant. This property is home to an in-house bar.
At this resort, you'll have access to a garden, playground, and game room. Service from the front desk is available 24 hours. For extra convenience, currency exchange, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
A free parking lot is available at the property.
Smoking is prohibited in all rooms.
Head to the outdoor pool to get some exercise or simply relax. Head to Moon Palace Cancun - All Inclusive's exclusive beach to relax or take part in snorkeling or diving. Treat yourself by paying a visit to the property's hot spring. To recharge your batteries or simply relax, visit the property's spa or sauna. Keep up your fitness regimen with a visit to the fitness room. This property offers kayaking, water sport equipment, tennis court, golf course, and fishing, giving you lots of opportunities to stay fit.
Experience the flavors of Asian cuisine at one of the 12 on-site restaurants. During your stay, treat yourself to room service with food from the in-house restaurant. This property is home to an in-house bar.
At this resort, you'll have access to a garden, playground, and game room. Service from the front desk is available 24 hours. For extra convenience, currency exchange, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
A free parking lot is available at the property.