Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive
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All properties in Benito Juarez
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive
No. 5 of 4-Star Select Hotels in Benito Juarez
Carretera Cancun - Tulum Km. 27.5, Benito Juarez, Quintana Roo 77580, Mexico
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Highlights
Free parking
Ideal location
Lots to doAmenities
Spa
Fitness Room
ParkingFree
24-Hour Front Desk
Luggage Storage
Meeting Room
Wi-Fi in Public AreasFree
Valet ParkingFree
All amenities
Property Description
With a stay at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive in Puerto Morelos, you'll be by the sea, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This all-inclusive hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 16.9 mi (27.1 km) from Iberostar Cancun Golf Course.
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8.5/10
Excellent staff!! Thank you for your attention in all the Outlets. We will be back soon.
All 104 reviews
Surroundings
Airport: Cancun International Airport
(20.2 km)
Landmarks: The Kay Club
(690m)
Landmarks: Snorkeling Adventure
(960m)
Landmarks: Bahia Petempich Beach
(1.9 km)
Landmarks: Now Sapphire Water Slides~
(3.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Suite, Oceanfront (Chillout)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Luxury Suite (Paradise Swim-up)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Room, 2 Queen Beds (Paradise)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Suite, 1 King Bed (Paradise Swim-up)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Studio, Oceanfront (Paradise Swim-up)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Studio, Oceanfront (Paradise)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
King Paradise Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Beachfront Honeymoon Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Suite (Island Oasis)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Luxury Suite (Paradise)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Ocean Front Suite with Infinity Pool
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
8.5/10
Very Good
104 reviews
- Cleanliness8.5
- Amenities8.4
- Location8.4
- Service8.5
Average for similar properties in Benito Juarez
Review summary
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Room and Amenities: Rooms are described as spacious, comfortable, and clean, with notable features like rainfall shower heads. The property maintains high cleanliness standards, with housekeeping regularly attending to rooms and common areas.
Guest User
November 27, 2025
Very clean! Pool water was freezing!!! Could not really enjoy the pool. Staff were great and so was the buffet. We went to relax and thats just what we did.
Guest User
July 27, 2024
Great hotel
Nilo Alfredo Bojalil Leon
September 12, 2024
Staff excelente!! gracias por las atenciones en todos los Outlets volveremos pronto.
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Guest User
January 16, 2025
식사와 해변 모두 좋았습니다.
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Ian
August 28, 2025
We had a fantastic time at Margaritaville! The staff make you feel like family and treat you like you’re in their home! Food was fantastic as well as the drinks. Would highly recommend and will be returning for sure!
sean michael
August 27, 2025
The hotel itself is nice. I liked the pools, especially the way they are layed out and are close together. The fact that there is absolutely no beach and smells (i know its not their fault) is just hard to take. The food was eh at best, which is also pretty disappointing. I've stayed at plenty of all-inclusive hotels and for this price, Margaritaville Island Reserve Riviera Maya is unfortunately one of my least favorite(and im a huge parrot-head). Not sure i would recommend it.
Julie
August 25, 2025
Lots to unpack here. Smelly property, mildew and seaweed. Beach useable right now. Limited dining and entertainment options. Far from any excursion, shopping, and activities otherwise. Reapeated playlist at pools. In room switches and lighting will break up your relationship, if you’re not strong😆 Staff if great, resort is smaller than most but overall a ok place to stay. Very secluded, won’t be a repeat destination for me.
Julie
August 23, 2025
The 2 restaurants that they have are good but they require reservations so plan ahead. Landshark should always be your backup plan as the food there is amazing as well. The resort/rooms are clean, the entertainment staff are fun, the employees are friendly, the bartenders are fast. The pools however are in rough shape. Most everyone had their feet cut at some point. I noticed a huge chunk of the bottom of the pool missing and crumbling out and notified the bartender. He immediately made a call and they placed mats at the bottom of the pool to cover that. My only concern and it’s a big one….I (female,49yo) was assaulted by a (male 20-30yo) guest and the resorts response was to make him stay in his room from the incident (11pm) until the morning. He first placed me in a headlock from behind and then choked me with his hands. It took 4 men to jump in at Landshark to stop this. I’m sure you wonder why….because I politely declined going to his bed by notifying him I am happily married for 29 years. We witnessed 2 women file reports against their significant others due to physical abuse/destruction of property and nothing was done with those men either. One of the women showed up the next day with fresh bruises on her legs and arms. Safety is a huge concern and I found myself fearing for any woman (or man) that needed help at the resort.
Services & Amenities
Most popular amenities
Spa
Fitness Room
Parking
Free
24-Hour Front Desk
Luggage Storage
Meeting Room
Wi-Fi in Public Areas
Free
Spa
Fitness Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Valet Parking
Free
Front desk services
24-Hour Front Desk
Concierge Service
Luggage Storage
Languages spoken
English
Spanish
Food & drink
Snack Bar
Health & wellness
Spa
Fitness Room
Public areas
No Smoking in Public Areas
Elevator
Cleaning services
Laundry Service (On-Site)
Business services
Wedding Service
Meeting Room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Number of Rooms: 355
Phone:+1-888-2256255
With a stay at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive in Puerto Morelos, you'll be by the sea, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This all-inclusive hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 16.9 mi (27.1 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour fitness center, and 2 outdoor pickleball courts. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Puerto Morelos? This hotel has 4340 square feet (403 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 355 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour fitness center, and 2 outdoor pickleball courts. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Puerto Morelos? This hotel has 4340 square feet (403 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 355 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Frequently Asked Questions
What are the check-in and check-out times at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Check-in at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is from 15:00-24:00 and check-out is by 12:00.What are the check-in and check-out times at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Are pets allowed at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
No, pets are not allowed at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive.Are pets allowed at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
How much does it cost to stay at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Prices at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Which airport is closest to Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
The nearest airport is Cancun International Airport, just about 23 mins from hotel by car (20.2 km) away.Which airport is closest to Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
What is the cancellation policy for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
The cancellation policy for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive depends on the room type and booking terms.What is the cancellation policy for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 20.22KM |
| Average Price From | AED1393 |
| Hotel Star Rating | 4 |