Top rated hotels in Benito Juarez

Courtyard Cancun Airport
4/5122 Reviews
The airport shuttle runs steadily during the day, but you need to phone the hotel which means you need to be able to make a Mexican phone call or use their snapchat app. to access pick up. It would help if they answered the phone. Be prepared to wait. The shuttle arrives at the hotel at a predictable time and no preparation is made for it. The desk is simply swamped. English is limited to basic questions concerning check in. Our key quit working after we went to the pool which meant waiting for a long line up to register then trying to explain that it didn't work. After some discussion, Ben, a very helpful employee who spoke English, helped us contact maintenance. And the process started all over again. After three tries, standing in our bathing suits, we got someone to check the door lock. The battery was dead. When it was fixed, all was well, but it took a difficult hour to get done. The room was pretty good, the pool is nice, the restaurant buffet well worth while as is the free breakfast. Restaurant meals are expensive by Mexican standards. If nothing goes wrong and you're good with Mexican phone calls, this is decent place to stay.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get hotel deals on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • How to get lower prices for hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com's customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.