Medplaya Hotel Regente Reviews

The hotel is well placed for the Benidorm palace and the beach. The hotel has good facilities . There is a good choice for breakfast. There was entertainment in the evening. Although it is only about 100m form the road it is very quiet.

Very pleasant man on the reception when we checked in. Hotel had parking and was clean and perfect for our 1 night stay. I had the unfortunate mishap of being robbed on my way back to the hotel and the night staff were very helpful. They called the police for me and helped find telephone numbers to cancel my bank cards. Will definitely stay there again if I ever go back to Benidorm.

Nice but no tea and coffee in room

Everything is very good and the food is good, the rooms are 10, recommended

They gave us a bad room

The hotel was ok, reception area was bright and airy. The bar area/entertainment area was very lack lustre, there was no atmosphere. The rooms were brilliant, bathrooms were very modern bedrooms really nice, beds comfy, loads of room and storage. Balcony was quite spacious, we were aware of the view, so that wasn’t an issue. The down side was the outside tables hadn’t been wiped down at all in the morning of arrival, covered in orange sand. Rooms won’t be ready before 3pm, Luggage room is left unlocked, Too few lifts for the amount of guests. Shower floor very slippy when wet Not a single tea spoon in the room ! We usually stay at the sister hotel, Flamingo Oasis, which is full of life. And has everything you need. We have never (in 8 years) had to wait for the rooms to be ready ? Sorry Regente, you’re not for us

The hotel in general and the staff are fabulous, but the food is honestly diabolical, I’m not a fussy eater by a long mile but I struggled, breakfast is okay, lunch and dinner though.. just wow. We’ve had to spend our money eating out most of the time! The sun beds are also caked in mould and need some tlc but the food let the whole hotel down undercooked chicken and meat in general, awful sausages, hard chips and the salad in the evening looks like the leftovers from lunch, barely a selection for pudding, really let down by the food, been saving for 2 years for this holiday and the food let it down, I mentioned it to kitchen and they just shrugged. Can’t fault the children’s entertainers though they were amazing, I’d stay at this hotel again but self catering or bed and breakfast

Went for 10 days with family and loved it, friendly staff, cleaners came everyday to make beds and clean the room if needed, food was great and lots of choice and entertainment was fab, close to everything, couldn't have asked for more, we will defo be back next year

The food was very good at breakfast and dinner. The rooms were small, especially with 2 adults and one child. Tea and coffee not topped up, but I have to say the maid service was very good. They even made swans out of the towels with my glasses on. The pools were clean, but not much room for sunbeds. All in all it was ok for 4 nights.

We booked 4 nights via easyJet holidays. 1hr 20 transfer from Alicante, 15-20 min stroll to the beach. We had 2 rooms(1 double & single each). Hotel was clean, comfortable and safe. The food was good and restaurant staff extremely hard working. The evening entertainment was good enough. Have zero complaints about our experience and would definitely consider staying there again.

Rooms are not very big but perfectly adequate for a sunshineholiday, they are cleaned every day and the cleaning staff are friendly nothing is too much for them. The food is very good both in the restaurant and at the snack bar. There is plenty of choice in the restaurant so even the fussiest eaters should be able to find something. The staff are always friendly and helpful and the atmosphere is very relaxed. The pool is good with a separate area for younger children. There are plenty of sunbeds so whatever time of day you go down you can generally find one. All inclusive drinks finish at 11pm so the bar is busy just before that. Those are the positive points and my negative points are very minor. The first being I like chips but not every day...lol The second point is more of an issue, whilst there are plenty of sunbeds it feels like the one thing that has been done in the cheapest possible way. They are the most uncomfortable sunbeds ever, they are not adjustable so if you want to get comfy forget in. For what it would cost it feels like an unnecessary saving. All in all fantastic hotel and I will be more than happy to return, thanks for a great holiday.

The hotel is atrocious We’ve been here 4 days and can’t Waite to leave. If this was our big family break we would have been leaving early. The hotel stinks of bleach, yet our bathroom hasn’t been cleaned for 4 days solid. The staff are completely RUDE beyond words and treated us like children. Having to wait in line to sit at a table for dinner we’ve paid all inclusive. Being made to drink out of paper or plastic cups even though we’re not near the pool we’re sat on the balcony where the bar is. It’s also lies on the page saying it doesn’t have hen and stag parties. Yes it does. We’ve been woken up in the early hours of the morning with the fire alarm going off and people drunk and shouting in the early hours in the morning. The place is full of drunk people and the staff brand everyone in the same bracket. I wouldn’t come back here if they paid me. Jet 2 have been useless as always this is our second package holiday with them we won’t be flying again. The dining and bar staff are shocking. We’ve paid all inclusive and we’ve been told we can’t have tea and coffee in our room even though it says it’s included so that’s a con. Don’t come here it’s atrocious. We’re not the only ones who think so, there is 2 lifts in the entire hotel that half the time don’t work we’ve been stood up to 20 minuets waiting for the lift. You try and explain issues to the staff and they couldn’t care less just tell you yer yer ok ok and then do nothing. This has been the worst weeks holiday we’ve ever had a complete waste of money.

Me and my partner had a great stay here room very comfortable, food OK, poolside very nice, check in was very good, only downfall was one of the lifts banged when your going down on 2nd and 1st floor give me a fright as I thought we were going to get stuck in the lift and also me and my partner came back up to our room to be met by a lady & guy coming out of our room said they were testing the water from our bathroom never seen this in any other hotels I have stayed at before.

Well what can I say about this hotel except for it was amazing all the staff are so friendly and can’t do enough for you it’s really clean and has a good restaurant too there’s something for everyone to eat you will find different dishes each night. Must say the best part was Natxo the entertainer he kept my boy and my friends girls amused for the full time we were there and they had a fantastic time with him! He’s the life and soul of the party. It was my husbands first time in benidorm and he’s booked to go back later in the year it was that good. (Cancelled our holiday to Majorca to go back) Would recommend having a stay at this hotel. Cant wait to return!