Hotel Servigroup Rialto

Excellent hotel staff could not do enough for us. They moved our room to be closer to our son. Easy access to the beach about five minute walk. The pool area was great. We only had breakfast and it was excellent very good choice. Very relaxed and comforting here. Should be a four star hotel and not a three star hotel.

I have been here 3 times but this time I left my bag on the transfer with all my money in it and I told Lisa straight away and she got on to Sam from jet 2 to locate were the driver had left my bag I got it back anyway thanks to Lisa and Sam thanks to both of

Stayed in the Rialto hotel found all staff to be friendly the staff in the restaurant cannot do enough for y sorry no names food is plenty full and there is a good choice the hotel is on a hill but if y take your time it's no problem plenty round about Vincent's at the triangle going the other way uncle Ron's and about 15 minutes away 12 man and further along the road the corner bar I had room 406 facing the pool area so I could sit in the balcony as the sun came about 14.30 till late

We stayed in this hotel last year and it was great but a couple of things have changed, the room,hotel was clean as ever and the staff work so hard and most are very polite, the head chef at breakfast never even responded to British guests when people said good morning and the young lad who works at the pool bar could do with some retraining instead of being on his phone and making customers wait, overall though the hotel and staff were great and the hotel is very clean and situated a 10 min walk from the beach, a message to some of the hotel guests though, show some respect to other guests when coming back in the early hours, shouting and slamming doors, also I know this is out of the hotel’s control but a quick message to the Spanish hotel guests, we all come from different walks of life and cultures and beliefs but 99% of the British respect that we are a guest in your country and we behave according so please stop with the dirty looks and childish whispering as I witnessed a bunch of obnoxious Spanish lads who were blasting a blue tooth speaker around the pool when elderly guests were trying to read a book, they were also shouting abuse from their balcony to British tourists which I witnessed and heard, so please don’t be quick to judge us British and just enjoy your hols.

Stayed with a group of workmates in April , and had a great time at the Rialto. Staff very helpful , food of a good quality, and cocktails were very good. Going again with workmates next May 2026. Rooms were of a good size, clean linen etc. Beds were comfortable. All in all an enjoyable stay 👍

The hotel is in a great location albeit up a slight incline it’s just off the main road. Few mini supermarkets, bars and restaurants around The hotel is clean and bright and airy. The staff are lovely and friendly. The Room - 503 - pool view Slightly dated but clean and well maintained throughout our 10 day stay we had clean towels & bath mat every day. The beds were made every day. It was twin beds that we pushed together and they remained like that throughout our stay. The Internet coverage was good and we were able to stream our firestick with no issues. The bathroom was a little awkward due to the position of the sink which was as u opened the door but was fine as you just had to open the door wide to get past The shower was amazing 🤩 so much pressure. My only complaint was the water leaked round the shower screen so always soaked the floor. Shampoo was in a dispenser as was some handwash. There is a free safe and a fridge. There is no tea/coffee making facilities so take you own if u like a brew in The balcony. There was a table and chair along with a small stool that we moved to the other side of the bed. The air con worked really well and there was no need to keep the balcony door shut in order for it to work, not too noisy either so sleeping with it on was fine. The beds were comfy in our opinion as they were memory foam mattress and extra pillows if u needed them. Plenty of storage space there was a few hangers but we always take extra. Food/Dining We were only B&B but breakfast had plenty of choice from fruit and yoghurts to a full English with omelettes, pancakes etc Also offered bubbly if you wanted a treat. The Pool - 9am open Nice little pool well kept and cleaned and the area was well maintained. Never had a problem getting a sun bed as there was always plenty all day regardless of time, along with tables and chairs. There was a small play area which seemed rather poor and in the sun most of the time with no shade and what seemed like a pool table but we never saw these in use. The Bar Served hot/cold drinks and bar snacks Very reasonable prices and the food is really enjoyable. There was only entertainment on Friday & Saturdays otherwise they offered ambient music so perfect for those who just wanted to chill and relax away from the madness of Benidorm. Overall an enjoyable stay yes we would return.